First, I called in a panic, because I had to get help at the last minute and wasn't sure if I would even receive a response 3 days before Christmas. I sent my request in and Ashley called me back first thing in the morning and said a team would be able to come quite a distance (45-1 hour), because the local team was booked. I made a few calls, and they were the only company who called me back. I was so happy that I was going to get help. With 2 pets, and 8 family members coming for the Holidays and falling ill, I really had to enlist help. I have never had a cleaning service before, but now I am hooked. They did such a fantastic job, I asked myself, why the heck am I killing myself everyday. Let the experts do it. And that is exactly what they were -experts. You want your home to come out looking better that what you can do and it did. It gave me a sense of peace and calm when I walked through the house and everything was sparkling clean, especially hard to clean areas like the stove and the shower. I have laminate floors, and never had been able to clean them like the did. They looked beautiful. Windows done, dusting done, deep cleaning all done with a lot of attention to detail. They even pull up the rugs when they sweep and mop. It looked brand new when they were finish. I won't make this too long, but if you are thinking or feeling guilty like I was for calling a cleaning service, because you think "I should be able to do this and all the other things I need to do -Don't. The monthly service is very affordable. If you can give up a few dinners out and a pair of shoes, then it is certainly worth it. The Ladies were professional, on-time and pleasant to work with. They even played with my dog at little when he was feeling ill. Great job Ladies.