Lee was fantastic and very professional. He responded to my online request immediately and arranged to come by between jobs later in the afternoon. He quickly evaluated the situation and presented his plan to remedy. There were 2 existing seams in the area being repaired, and he suggested an additional seam to complete the stretching in the best manner. Given the age of the carpet (almost 20 yrs old) and not having any additional carpet should something go wrong, I was a little skeptical about stretching in general much less adding a new seam. Lee assured me the carpet was high quality, and I would be completely satisfied when he was finished. Once we agreed on a very reasonable price, Lee and his helper knocked it out in less than an hour, vacuuming and cleaning up included. He was absolutely right! The old seams looked as good as they did originally, and if I didn't know where the new seam was going to be I wouldn't have know he cut the carpet! The entire hallway looks as good as new. Professional, Reasonable Prices and High Quality Work!