Everyone from owner Rusty to office boss Carla to installer David are great. They made sure we were Happy Happy Happy. Good price on product and install. Installers were professional and courteous.
- Greg G....
APrecision Hardwood Flooring
Mr. Jeremy Frost (owner) came to my home and gave a free estimate. I contracted his company to install hardwood flooring in the living room and office to match existing hardwoods in the dining room and foyer. Mr. Frost was very professional, friendly and knowledgable. He was very responsive to any questions or concerns I had during the process. His crew arrived on-time every day until the job was finished. They were professional and curtious. They finished exactly as scheduled and the total bill was exactly as estimated. The floors are beautiful and match the existing floors. Mr. Frost even threw in the walk-in closet in the master with the left-over wood from the job. I would recommend Precision Hardwood Flooring to anyone. They are not the least expensive nor the most expensive. They give military discounts! :)
- Frederick A....
The guy from Hinton Construction said that he was very experienced in putting in bamboo floors and porcelain tiles but it wasn't true. He was not experienced in either. His work was very sloppy and he was never prompt. He actually damaged some of the flooring.
- Melissa L....
Eric Ward was the salesperson. He was knowledgeable of his products and was quick and punctual to come to our home to measure our living and dining room. We were having two upstairs bathroom renovated and we explained we would have to call for the installation date after the other work was complete. It was six weeks or so when I called to arrange installation. The first available installation date was several weeks out . On the Friday before the following Monday installation date we were contacted and told the installation crew could not be here until Tuesday. We were told the installers were not able to finish the install they were working on Friday and needed to finish that job Monday. We did not have a problem with the additional day wait and even we were glad to hear the installers would finish a job that ran over the allotted time scheduled. We moved all but the three largest pieces of furniture out of the rooms and I made sure that to be up and dressed before 7:30 am. I waited until 10:30 a.m. And my husband called Eric to find out what time the installers would be here. He did not get Eric but left him a voice mail. Eric returned the call a little while later and left my husband a voice mail that the installers would not be able to come until Thursday 21. It seems the prior Friday 27 job was now going to take until Wednesday to complete. Since my living and dining rooms were cleared of the furniture, I was sequestered up in my bedroom until we could put the furniture back. I called my painters who were coming Wednesday to paint those rooms and rescheduled them until Friday. I then wrote an e-mail to Eric Ward explaining my concern that not only did I question the explanation given - a job scheduled for one day was now going to take four days to complete - and also how I expected better from him than installers just not showing up and no one could even call and let us know. I also explained that should the install not be done on Thursday we would be by for a full refund. There was no response at all to the e-mail. On Thursday about 9:30 am I called Eric to find out where the installers were. He said they were picking up the material and would be here as soon as they were loaded. The installers arrived about 11:15. They did complete the work Thursday and the floor looks very nice. The installers were nice and obviously had experience in installing hardwood floors. We still have not received any contact from Eric. I would have thought he would have at least called after the install to make sure we were happy with the finished floor but I thought wrong. We had previously had Flooring America supply and install our kitchen vinyl floor a couple of years back. On that job they performed as expected. That is why we may use them again in the future but not to install wood flooring. And we would most likely ask for a salesperson other than Eric Ward, the store manager.
- Susan L....
Harold is very experienced and knowledgeable. He was good to explain exactly the work that would be involved and what to expect. His crew were polite and friendly. I felt comfortable having them work at the house even when my husband wasn't home. The floors look great and I am so glad we did the work when we did. The only negative things that I could mention are the price, the scheduling, and the cleanliness of the job after they left. Now, maybe I am expecting too much. It's been a long time since I have had to replace floors but I couldn't believe the price. The labor wasn't as much as the cost of the flooring but I spent twice as much as I wanted on flooring. Also, there were some miscommunications about scheduling. We were up against a tight deadline and I made that clear when I booked the job. We got pushed back further than initially agreed upon. Harold did still manage to get it done in time but they had to work on a Sunday to do it. Finally, when the crew left, the floors were a dusty mess. Not to mention there was extra glue left on some of our base boards. Again, maybe this is the norm but I just think it makes a company stand out when they leave the job as clean as when they arrived. All in all, I would still recommend Harold because he is so good at what he does and he is a nice man.
- April O....
BMr. Sandless - Metro Atlanta
My floors are 10 years old and in great shape except scuffs and scratches. I had used Mr. Sandless in the past at our previous residence so I knew Sandless floor refinishing could repair these problems. I had used the Macon Mr. Sandless about 4 years ago and called both them as well as the next closest Mr. Sandless which was Metro Atlanta. I heard back from Donna at Metro Atlanta first and she gave me an estimate based on my square footage that I measured. I sent her pictures of my floors and discussed my complaints. She felt confident that the Sandless refinishing would work well. She was able to accommodate me and sent a crew of two men the next day. They were to stay in a local hotel for my job which would take 2 days. They arrived about 2 hours late but called to inform me. They were reluctant to move the furniture and had an elaborate stretching routine before moving each piece. I had suggested moving some furniture to the garage but they felt it would be difficult to move the furniture that far. They crammed furniture though door frames causing damage to at least 3 doorways. They did not use care when moving my furniture. After the floors were complete they did not replace all furniture. I contacted Donna and discussed these details and sent pictures of damaged door frames. She deducted $200 from my quote at my request. The floors were complete and look beautiful. I found only one defect in the floor sealer application and this was near feet of a larger furniture piece that was not relocated during the finish process. It is not visible unless the piece of furniture is moved. Over all I am very pleased with the final outcome. I realize that the new finish is also susceptible to scratches, scuffs, and wear. I will use the recommended floor cleaner and follow recommendations to maintain my floors. My suggestion is to move your own furniture and have all rooms clear when they arrive. It will make the process move much faster. I think Donna takes pride in her business and I found her to be friendly, helpful, and professional. I will use Mr. Sandless again in the future as needed.
- Angie K....
I am glad i did not attempt the removal, it took a crew of 2, with 2 industrial sanders 2.5 days to get it all off. in the end, the wood was perfect and a beautiful finish to match the adjacent hardwood floor.
- Tim S....
APrecision Hardwood Flooring
I heard about Precision Hardwood Flooring from some other person and so he did come out and that's probably who I'll end up using. I haven't given them the job yet, but I talked to them several times and they've been good about follow-up, which everybody isn't always in this business. He and his wife sort of handles the office work and everything and he was very professional and I think he will do a fine job. I think he just does wood. I mean he does do installation of new wood floors and not just refinishing and in fact he probably does more installation than refinishing, but I think he specializes in wood.
- Pam M....
ALowe's of N Columbus
The floors were beautiful. They did the right job. They were very professional, got right to work and didn't take any breaks at all. They finished the job in a timely manner, it was just a good route and very nice. Their price was excellent, very fair and competitive,
- Bobby T....
My interaction with them was outstanding. They showed up on time and gave me multiple quotes for different things that I was looking at doing, and they took their time on it. The estimate was free. I am going to use them in the future.
Recent Review: We had a good experience with Brazilian Direct. They came in and got the job done. They weren't on their cell phones or running back and forth, wasting time. They worked really good as a team, together. They were responsive to what I wanted. They were prompt and exactly on time.
Business Description: J & G Home Renovations, Inc of Columbus, GA are home improvement experts with 10+ years experience. We offer affordable rain gutters in a variety of colors. Our home remodeling specialists serves residential and commercial areas. Let us provide all your new construction and repair needs.
Recent Review: The quality of the work is outstanding. The crew was very polite, hard working, and considered the needs of our family, while doing the job. Instead of putting the furniture outside in a storage container, where it would have been harmed in the Georgia heat, they moved it carefully from room to room. An extra effort that was greatly appreciated. After four years of trying to get the floors fixed by the original installer and other companies, Steve and his crew came in, listened to our concerns, worked with us and got the job done, We now have beautiful floors throughout. They will definitely be doing more work on our home in the future, including exterior work. They are the best.
Recent Review: We were nervous at first because we've had bad flooring work done in the past but that's definitely not the case now, it's beautiful. We will eventually be getting our bathroom floors done, I cant wait!
Business Description: Christian based company. Specializing in shingle and metal roofing and construction. Experts in residential and commercial roofing. Serving the Columbus, (GA), Phenix City, (AL), and the surrounding areas. We support our military. We offer military and senior discounts. We accept cash, checks, and credit cards for payment. We generally ask for payment after completion of your project. No-leak guarantee, and we always offer free estimates. Call us today! "Recovery Roofing, restoring your home from the outside in!" Visit us at www.recoveryroofers.com.
Business Description: We are a local company with big city results, with over 13 years of experience. We leave all of our jobs sites clean and professionally finished. We guarantee that our customers will be satisfied with the finish product.
Business Description: "WE DO WHAT HONEY DON'T" FREE ESTIMATES General handyman services. Painting, replacing doors and windows. Trim work. Appliances repaired and replaced. Floor repair and replacement. Remodeling of kitchens and bathrooms. Extensive experience preparing houses for sale. Can make repairs and recommendations that will enhance the houses appearance and make it ready and more appealing for the sale.
Recent Review: We were renovating a home and the existing hardwood floors in the foyer and den were filthy and dull. We met a representative of Peaches 'n Clean at a home and garden show in Birmingham a couple of weeks before and asked if they could give an estimate for cleaning and refinishing them. We received a call back within two business days of leaving our contact information at the home and garden show, and a representative came to give an estimate for the work shortly after (gave us our choice of appointment time, and appeared on time). They were very up front about what they could and couldn't do for the poor, dirty floors and did a great job of setting a realistic expectation regarding the outcome. The representative arrived as scheduled, on time, and worked quickly. The finished product actually exceeded the expectations that had been previously set. If I'd known these guys existed (and did such great work) and that they also cleaned tile/grout flooring, I wouldn't have spent so much energy doing the kitchen myself. Although they don't generally operate as far north as we are, I believe it's well worth it to pay a little extra or whatever is necessary to have them do so. Our overall experience with these guys was excellent, and we wouldn't hesitate to recommend them to others. Our pitiful floors are beautiful now!
Business Description: We provide home repair and improvement across the south. We work with residential, commercial, you name it! We assist individuals and work with property management companies to get their properties ready to rent! Our mission is to leave our community more beautiful than we found it!
Recent Review: David performed the floor work on my remodel. His price was not the cheapest estimate i got, but I decided to go with his company anyway because he had good references. And i am soooo glad we did, he and his crew built my custom walk in shower, installed all my tile in my house and designed a "tile rug" in my master bath and guest bath (and on my shower wall). It turned out gorgeous. His attention to detail really shows in the finished product. They also installed all of my carpet and wood floors...also turned out great. My wife chose some marble from lowes and David even picked it up for us. I was very pleased with his price and his work...highly recommend. A+