Dillard Fireplcae Cleaning

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11
Reviews
Recent Review: Little snafu, at first. Apparently they had hired a new girl and my appointment got lost in the transition so the chimney sweep was a no show on day of. Didn't call them back as I'm paying them and not the other way around. Fast forward a week and they, actually, called me back. Made another appointment and worker showed up as agreed. Worker was very knowledgeable, very respectful to me and my home, extremely careful about not getting soot everywhere and even fixed a pipe that had came loose, for no extra charge. I recommend them and would definitely use them again. Other than the aforementioned setback, which is somewhat minor, they did an excellent job.
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1
Review
Recent Review: The chimney cleaning went as expected. David was punctual and communicated very well. The cleaning was quick and professional. Only one complaint after seeing him put a ladder on my front gutter to access the roof, I instructed him not to do that because it may damage the gutter. He went up the ladder anyway and collapsed, bent and scratched the gutter. Just as I had warned about. Now I have to unbend and touch up the paint. Overall I give him an "A" for effort, but a "C" for damaging my house.
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10
Reviews
Recent Review: Very thorough cleaning of chimney and fireplace. Inspected for safety.
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16
Reviews
Recent Review: EXCELLENT EXPERIENCE FROM FIRST CALL REQUESTING ESTIMATE TO COMPLETION OF JOB. GREAT PRICE, TOO! WOULD HIGHLY RECOMMEND.
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1
Review
Recent Review: I called Daniel(The Chimney Sweep) on Friday, the 4th of Nov, to schedule him to look at our cabin's chimney.  He answered on the first call, and said that he could look at it the next day(Saturday, 5 Nov).  He quoted me $150 for the service.  A+++ for answering and responding quickly! He came out on Saturday, about an hour later, but no issue with that.  He inspected and cleaned the chimney, we removed the wood burning insert, and said that he had a damper at his home that he would install within the next week.  I was very pleased with his work, and even paid him an extra $30 for his volunteering to install the damper at no charge.  He told me that he would call during the week to set up an install time.I have called him no less than 12 times, left messages with no call backs.  He did answer on about my 6th call, by mistake I think, and told me that he would call me back after the Thanksgiving weekend.  I told him that he could do the install at his convenience and that we didn't need to be there.  He thanked me.  I haven't heard from him. To summarize, I read a review on him online somewhere that stated that he would do a great job while he was there, but if he ever left and had to come back you would never see him again.  That has been our experience exactly! He did a nice job while he there but don't let him leave without completing the work as you WILL NOT SEE NOR HEAR FROM HIM AGAIN!
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15
Reviews
Recent Review: MORE THAN EXCELLENT!! HE WAS HERE LONGER THAN EXPECTED AND DIDN'T CHARGE US ANY MORE. TOOK TIME TO TEACH ME HOW TO USE THE STOVE BECAUSE I HAD NO CLUE. OFFERED TO CALL HIM ANY TIME IF I FORGET AND HE WILL HELP ME WITH IT AGAIN. JUST ALLL AROUND GREAT GUY AND HE AND HIS HELPER WERE SO HELPFUL!! IF YOU DON'T WANT TO LAUGH, DON'T CALL SIDNEY BECAUSE HE IS WANTS TO MAKE PEOPLE HAPPY AND ONE WAY TO DO SO IS TO MAKE YOU LAUGH. I CAN'T SAY ENOUGH GOOD ABOUT HE AND HIS HELP!!!!!!!!!!!! SO CONSIDERATE OF MY HOME!!!

Reviews in Dillard to Clean Fireplaces

AM & J Chimney Service
Little snafu, at first. Apparently they had hired a new girl and my appointment got lost in the transition so the chimney sweep was a no show on day of. Didn't call them back as I'm paying them and not the other way around. Fast forward a week and they, actually, called me back. Made another appointment and worker showed up as agreed. Worker was very knowledgeable, very respectful to me and my home, extremely careful about not getting soot everywhere and even fixed a pipe that had came loose, for no extra charge. I recommend them and would definitely use them again. Other than the aforementioned setback, which is somewhat minor, they did an excellent job.
- Clarissa B....
CTURNER'S CHIMNEY SWEEP
The chimney cleaning went as expected. David was punctual and communicated very well. The cleaning was quick and professional. Only one complaint after seeing him put a ladder on my front gutter to access the roof, I instructed him not to do that because it may damage the gutter. He went up the ladder anyway and collapsed, bent and scratched the gutter. Just as I had warned about. Now I have to unbend and touch up the paint. Overall I give him an "A" for effort, but a "C" for damaging my house.
- Clayton T....
AA NEAT SWEEP
EXCELLENT EXPERIENCE FROM FIRST CALL REQUESTING ESTIMATE TO COMPLETION OF JOB. GREAT PRICE, TOO! WOULD HIGHLY RECOMMEND.
- Jim A....
FPat Johnaon
Our chimney was stopped up by bird nests and would not draw smokel.  Mr. Johnson was contacted on January 6, 2014, he stated his price was $145.00.  He was requested to bring proof of insurance since he would be working on our roof.  He stated he would arrived at 10:00 a.m. the following day.  Mr. Johnson arrived at 9:00 a.m. without proof of insurance.  He did not have the tools required to do the job and had to borrow some of our tools to get the cover off the chimney.  He and his helper had used their brush from the fireplace insert up into the chimney and then as far as their brush would go from the roof down but not to where the brush had gone up from the fireplace.  They announced that the chimney was clear but when we lighted a small piece of wood it was obvious that the chimney was not clear.  Mr. Johnson was not going to reseal the chimney sections because he did not have any sealant.  He asked us to wait until he could go to town to get sealant for that to be done.  He was told that was fine we would not pay until it was done.  That comment did not go over well with Mr. Johnson.  He then went to town got a cheap caulk gun and returned and tried to use it with some old caulk he had with him.  The caulk had not been properly closed as had hardened in the container.  The gun did not work.  Again, Mr. Johnson went to town.  During this trip we decided that this was much to an important repair to not be done properly.  When Mr. Johnson returned he was asked to clean his mess and we would pay him.  He did not deserve any pay but paid to be rid of him. Never use this person for chimney sweep.  AWFUL EXPERIENCE
- Kathy H....
FThe Chimney Sweep
I called Daniel(The Chimney Sweep) on Friday, the 4th of Nov, to schedule him to look at our cabin's chimney.  He answered on the first call, and said that he could look at it the next day(Saturday, 5 Nov).  He quoted me $150 for the service.  A+++ for answering and responding quickly! He came out on Saturday, about an hour later, but no issue with that.  He inspected and cleaned the chimney, we removed the wood burning insert, and said that he had a damper at his home that he would install within the next week.  I was very pleased with his work, and even paid him an extra $30 for his volunteering to install the damper at no charge.  He told me that he would call during the week to set up an install time.I have called him no less than 12 times, left messages with no call backs.  He did answer on about my 6th call, by mistake I think, and told me that he would call me back after the Thanksgiving weekend.  I told him that he could do the install at his convenience and that we didn't need to be there.  He thanked me.  I haven't heard from him. To summarize, I read a review on him online somewhere that stated that he would do a great job while he was there, but if he ever left and had to come back you would never see him again.  That has been our experience exactly! He did a nice job while he there but don't let him leave without completing the work as you WILL NOT SEE NOR HEAR FROM HIM AGAIN!
- Stephen D....
AOlde Towne Chimney Sweep
MORE THAN EXCELLENT!! HE WAS HERE LONGER THAN EXPECTED AND DIDN'T CHARGE US ANY MORE. TOOK TIME TO TEACH ME HOW TO USE THE STOVE BECAUSE I HAD NO CLUE. OFFERED TO CALL HIM ANY TIME IF I FORGET AND HE WILL HELP ME WITH IT AGAIN. JUST ALLL AROUND GREAT GUY AND HE AND HIS HELPER WERE SO HELPFUL!! IF YOU DON'T WANT TO LAUGH, DON'T CALL SIDNEY BECAUSE HE IS WANTS TO MAKE PEOPLE HAPPY AND ONE WAY TO DO SO IS TO MAKE YOU LAUGH. I CAN'T SAY ENOUGH GOOD ABOUT HE AND HIS HELP!!!!!!!!!!!! SO CONSIDERATE OF MY HOME!!!
- Michelle B....
FChimney cleaning Atlanta GA
Was supposed to provide complete chimney cleaning and inspection as per their website advertisement. He removed logs and vacuumed ashes out of fireplace. Never got on the roof or did any inspection of chimney or cap. Did not clean chimney. As soon as he walked in he told me it would be more because I had an insert (which I told the owner when I made the appointment). He started giving me reasons why it would be expensive and unnecessary to pull the insert. He said since I had an Insert and a chimney cap, it was unlikely that anything was wrong. The first night I made a fire, smoke was coming into the room. Yes, the damper was open. I called the owner on Saturday morning and he was very defensive. He asked me what I expected for $79 dollars. I asked for a refund and he said that was not happening. He told me to call back Monday on a work day. If you are not working, then don't answer the phone. This is negligent and dangerous and could cause someone's house to catch fire. I have called a professional to come and do the work. I just bought this house and had a lot going on, so I did not check before I used them. Apparently they have a lot of bad reviews and other people had similar experiences. Don't use this company. He just answers the phone and subs the work out. According to other reviews, he does this with other services like carpet and upholstery cleaning. From talking to the owner it doesn't seem like he knows anything about chimneys or fireplaces. He is just a middleman. Call a real chimney sweep.
- Linda M....