The first 6 months were great. Then, the tub began to blow fuses, the water jets just popped out, external valves began to break. The manufacturer even commented that we were having a lot of trouble with the tub. It is now 18 months after the installation. An external valve has broken for the second time and the only response I get from Home Pools & Spas is to go away and not bother them. $8300 for a product and absolutely no support or help when the product fails. If you are looking for a professional company, this is not the place. If you want rude behavior, no after sales support, and a used car atmosphere then you will enjoy this merchant.