We came home after they cleaned and were shocked at just how haphazard the cleaning was. The first thing we noticed was the couch cover was bunched up and had not been straightened, and when we went to straighten it, it was covered in crumbs and some pet hair, so I guess they just skipped that completely. The carpet in the living room had been vaccumed in the center, but missed entirely around the edges, where there was visible dirt that remained, and honestly looked like it had not be vaccumed for more than 10 seconds. The trash had been emptied, but then they had dumped a full dustpan of dirt into the clean bag and the remainder of a fountain drink had been tossed in there as well, which, as you can imagine, is not the service you expect to find when you come home to what you assume will be a clean house. Other furniture and pillows had not been straightened or cleaned in any way, and had hair and dirt on the seats. The floors were also streaked and sticky after supposedly being mopped. We do not have a large house, 12,00 square feet, and this job took them 90 mins, and they charged us $85, after initially having quoted $120. I felt $120 for less than two hours of work was way beyond what we wanted to pay, and they came down on the price, but I would not have them clean again if it was $20. I know they have some good reviews here, but I honestly have no idea how.