This really should be entitled Part 2 of the review we submitted a week ago when the replacements were in the planning stage. So continuing from that review, here is what happened with the installations: The plumber assigned to these jobs was Mr. Gareth Evans. He had done the estimate and we were pleased to have him return to handle the work. He arrived promptly as planned and first took care of our old tank style water heater in the basement of our home. Despite a major thunderstorm, he had picked up the replacements before 7AM from the distributor center in order to get to our home as scheduled. He briefed my husband and I on how the switch would be done and set to work. He spent the entire morning removing and installing a traditional water heater, then cleaned the basement area where the new tank is placed before taking a short lunch. Then, he returned and began the removal of an old water heater next door that had unfortunately been placed in an upstairs closet. What could have been a mess with damage to rugs and walls, was handled flawlessly. (Upon removal of the unit, it was apparent that the old unit was just weeks away from bursting and flooding the bonus room and living room below.) The new tankless water heater was installed by dinner time. We received thorough introduction to how it works and what to expect. Very seldom do you receive this kind of technical information; we just wish other professionals did this quality of work and consumer education. In summary, Allgood Plumbing and Electric has highly intelligent, motivated, hardworking employees. Not only do their field staff do the job correctly, but also their office staff handle the logistics flawlessly; when you talk to them on the phone, they really listen and take note of your problems. For these installations, I would like to commend Tammi O. for her office support. Finally, a note on price: You pay for quality and you receive it.