Distinctive Granite and Marble was completely unprofessional. The person who did the template measurements literally screwed up every measurement. There were uneven overhangs on several countertops, some countertops had NO overhang. I had to have the countertops moved forward and have back splashes installed, where no backsplash was called for, just to hide the gaps. There were two locations where the countertops were not deep enough to fit the faucets behind the sinks. One location, I had to have my contractor rip out a window and place a "picture frame" window with no sill, in order to squeeze the faucet in because Distinctive refused to redo the countertop, unless I paid for it all again. My house was a custom build house and has 3" windowsills and mind you, ALL windows were in place before the templates were taken. They knew exactly which sinks were being installed, which faucets were being used and still managed to mess up literally every top that had a sink in it. Actually, they messed up literally every piece that had to be installed in my house except for 1 fireplace surround. They did redo several tops that they messed up but even those were not all done correctly, but the worst was the kitchen. I have a massive island and they only gave 1/4" of overhang on the island and did a horrible job of cutting in the farm sink. The countertop on the side cabinet bar area had varying overhangs and a farm sink that was even worse than the island. The problem with the farm sinks is that they didn't place the sinks before doing the template!! Any simpleton would know that if the sink is pushed back, it needs to be moved into the proper place before you template to cut around it. And they claimed, months after the problems were pointed out, that placing farm sinks is not part of their job. Well, even if it's not, if you see a farm house sink sitting back rather than forward with the apron sticking out, when you come to template, wouldn't you then advise the owner or contractor that the sinks need to be placed properly? They claim the guy doing the template had been doing so for 28 years. So, he should have had experience with farm house sinks. When they came to put the tops in, there were large gaps all around the sides of the farm house sinks because they had to push the sinks back to fit into the countertop cut outs. The prep kitchen countertops also had varying overhangs and did not allow for the prep sink to have a faucet placed in unless I wanted the faucet placed 1/8" -1/16" away from the sink opening but the faucet is industrial type so it is tall and would have rubbed against the window sill too. They refused to correct the worst of their problems. I had several meetings, weeks apart, that took 3 hours each to point out all the problems. First with the sales guy. Then no response. Next with the template guy. Several more weeks go by, no response. Then with the owner. I was so thankful the owner was coming because I thought once they sent the owner to see me he would see the issues and understand. I had typed a five page letter with the problems and detailed and photoed & showed measurements of all problems. At the meeting with the owner, he literally just started yelling at me and said, "why is it MY problem?" I said, "because under YOUR contract, you were to provide me with the template drawings and YOU were not to cut any stone until after I signed off on the measurements, which you never provided." That shut him up but he still refused to take responsibility or action to make satisfactory corrections (unless I paid for all new stone). I had to eventually hire another stone fabricator to come in and remove all the kitchen stone and redo those two rooms, and salvaging the other rooms the best we could to use what we could in those places. For example, the backsplashes in the guest bathrooms were not cut properly, I had to have the new fabricator remove and recut those. He had to find matching stone to do the shower surround. I even found a random hole had been drilled into our game room bar countertop and Distinctive had covered it with a towel to hide it. So my new fabricator had to find matching stone as best he could, to plug it - because I didn't want to deal with having to replace the stone AGAIN. And in the master bath they didn't cut the sink correctly, so they had covered it with cardboard, in an attempt to hide it - at least for awhile. When I moved the cardboard, I saw the undermount sink was cut so that all the edges were exposed. We had hired them to put tops in kitchen - island with farm sink, bar with farm sink and stove top surround; prep kitchen - desk, and prep sink countertop; master bath sink and shower surround; 4 bedroom baths - vanity tops and shower surrounds; 4 half baths - vanity tops; game room bar area - 3 large countertops; surrounds for 2 fireplaces. I requested to be present when the templates were supposed to be laid out. They called me to come and then had to reschedule to the next day because "they weren't done laying out the templates." When I went the next day, almost an hour drive from my house, there was NOTHING laid out on the stone and the kitchen & prep stone wasn't even available for me to see. So, I could only look and request generally, the placement of the templates on the stone. They promised they would call me back to see the kitchen stone before layout. I kept calling and after several weeks, the next thing you know, the guy says, we installed the kitchen stone yesterday. So, I never got to see it before they cut it. The whole process took them about a year and because I was having so much stone put in, their problem after problem, delayed my overall construction project for about 7 months. The sales guy was non responsive much of the time, once the contact was signed and at the 3rd meeting, when the owner was present, he actually lied and said that I had requested the overhangs to be cut the way they did them. I flat out asked him why he was lying, now that his boss was standing there. This company was probably the worst I have ever had to deal with in my life. The owner also owns AGM which is where we purchased the stone from and then Distinctive Granite & Marble is the fabrication arm of his companies. In the end I did not pay for the stone that was removed from the kitchen because I had to hire another fabricator to remove their stone and buy new stone and pay for that fabrication and installation. I had to get a lawyer and Distinctive was advised multiple times to come pick up the stone or it would be discarded. Distinctive ended up getting a lawyer too and trying to place a lien on my property. Their lawyer failed to properly file the documents and thus, the lien was never good. Beware of working with this company.