Condensed from copious notes taken throughout the process... <><> History: Our current Central Florida house, with a hip roof, was built in 1970. We have been living in it since 1995. In 1997, we upgraded our A/C to a 11.0 SEER unit, plus had all of the original duct work replaced. (It cost $4140 back then.) In 1999 we had the utility company perform their energy audit, and ended up adding R-19 insulation to the attic then. That improved, but did not solve the overall comfort problem, and our electric bills still were higher-than-typical for a house our size. Over the years, we've had roofers, attic insulators, A/C contractors and even two utility company engineers specifically investigate. They all failed to figure out why our A/C runs and runs and two bedrooms in particular are uncomfortably hot, when the rest of the house is nominally comfortable. The utility company engineers' reasons were more elaborate, but NONE gave us a solid, fixable, solution. <><> Fast forward to June 2015: All Florida Insulation was one of three contractors we contacted to bid on removing rodent damaged insulation and adding even more insulation to our attic. All three were A-rated on Angie's list and were on out electric company's approved contractor list. One of the other contractors looked at my attic, then gave me quotes for removal of ALL old insulation due to rodent damage, and then adding new insulation. He offered no other information. The other contractor didn't even come out to the house. Instead the woman gave me a phone quote for old removal and new insulation based upon square footage. <><> With a thermometer properly placed, we found out our attic was 133 degrees hot on a sunny day. That turns out to be 14 degrees hotter than the hottest a properly ventilated attic should be. Pursuing this, we had the aluminum soffit removed, the wooden soffit removed, the blocking insulation cleared out, foam insulation baffles installed, and then a new aluminum soffit (with the sufficient ventilation holes) installed. Plus, we had the missing ridge vent installed and had my A/C ducts tested and sealed. The attic temperature dropped to acceptable 122 degrees on an identical sunny day. That is 11 degrees LESS heat trying to get into my house from the attic. (Check my reviews for the other companies I contacted and contracted with.) During and after all was done, the roofer, soffit specialist and I concluded that: [A] More than 20 years ago, the original 1970 wood soffit was covered over by a punched punched aluminum soffit, thereby blocking the air flow through the few holes in the original soffit (see photo). [B] The original batt insulation was crammed up against the roof deck, further blocking air flow. (see photo) (C) We are missing a ridge vent, trapping the hot air over the very bedrooms that had been most uncomfortable. <><> After all the corrective work was done, Chris from All Florida Insulation came out. Upbeat and a knowledgeable professional again, I told him what had been done. We discussed the particulars that his company needed to do to finish my attic, His estimate was very reasonable. I had previously checked and there are no Federal, State, County or utility company rebates available to us. Chris told me that [because his business and my house are both in the same city] the our city offers a rebate of up to 10% of project costs. That's up to a $230 rebate! <><> Plus(+) preceding a sentence indicates very good... +On the day of the work, I was called to tell me they were on their way. +The lead guy ?Greg? reviewed the proposal with me to make sure it matched my expectations and agreed price. +They put a drop cloth under their truck to keep engine fluids from dripping on our driveway. They worked steadily throughout the morning. They secured the tops of the insulation baffles (installed earlier) before they began blowing insulation. +At one point, they asked me if I wanted them to insulation under the plywood covering the ceiling joists (storage area). They finished shortly after noon. Clean-up was excellent. (see before and after photos) <><> IN CONCLUSION: Whenever I contacted anyone at All Florida Insulation, they were professional and supportive. I am extraordinarily happy. Not only about their conduct and services, but with the free advice given at the very beginning. That advice ultimately led to solving the decades-old problems so many other contractors had missed. I'm over 60 years old and have had many contractors work on the houses we've owned. I can not remember a contractor who has given us so much value for the cost of products and services delivered. If Angie's list allowed pluses and minuses on their grades, All Florida Insulation would be A+ all the way down.