We contacted this company because they had very good reviews in Angie's list. We called to get and estimate and the person that answer the phone, Mike, provided excellent service and professionalism. At the showroom, we talked to Marc, who gave us so much good information we ended up changing our minds about the type of flooring we originally wanted to install. Marc worked with us throughout the permitting process and he was extremely accommodating. The work was completed in 2 1/2 days, which, considering the restrictions of our condo association, was really a record time. We were completely satisfied with this company. From the sales to the final installation, they did an excellent job....and we are not easy to please customers. We will use them again and would recommend them without hesitation. Thank you!!!