Weirsdale Grout Cleaner

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18
Reviews
Renu Carpet & Tile Cleaning
Business Description: We have a perfect 5 out of 5 rating on InsiderPages.com. That is all we really feel we need to say about our business. We put customers first. We offer great service, and if for some reason something goes wrong we always make it right. Read our reviews. Let our customers speak about our quality. Some of our other great features include a residential money back guarantee, a 30 day spot warranty, IICRC certification, $1,000,000 in liability insurance, prestigious customers like The Hilton of Ocala Florida, and a Seal of Approval from AskTheSeal.com verifying we've passed criminal and sex offender background checks. We are a IICRC Certified Firm.
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5
Reviews
All Surface Rejuvenations Plus
Recent Review: He comes to give a quote. He gives you a book during quote about how to care for your floor. WARNING SOUNDS NICE BUT NOT! This book is his guarantee if there's a problem with the floor he'll tell you "I gave you the book and you didn't follow what it said". He came to do the Job and did it very well. Then he asks if you want the "coating" over the tile/grout. Claims that its a 10 year guarantee - [the workers claim they've even done it in places such as car shops and didn't need cleaning for 10 years (later we find out he's in business for just 7)]. We did the coating for almost $500 more (almost double the actual job). Less than two weeks later the floor is black again - I've been cleaning as he told me (to use the shark). I call him back he says "well you weren't cleaning it as I showed you" we only guarantee "stains" and he suggests what to do. I follow his advice which of coarse doesn't work. I call him back and he begins yelling that we didn't follow his "book", I explain that I cleaned as he said, he says the dirt from the other room (non tile floor) brings dirt it in and he can't do anything. He wouldn't even come to see. never mind the fact that he was rude. I say I'll go to the BBB and he says "so go" which I did only to find two other similar complaints. It's sad that he loses business just because he can't treat people normally. Bottom Line:Job: Well Done. Gurantee/ Customer Service: None - once your check clears he doesn't know you again.
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102
Reviews
Over The Top Cleaning
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Recent Review: Mr Lew showed up on time and ready to do the job. He  was very neat in appearance  and conducted himself in a very personable and professional manner. He surveyed the areas that I wanted to have cleaned. He tested the carpet fibers to make sure he used the most efficent method of cleaning. He then gave me a written price for the job which I thought was very fair and I ok'd it. His truck and equipment were well kept and seemed state of the art. He explained everything that he was doing and he did a great job. His attention to details was impressive and his positive attitude made the entire experience most enjoyable. My tile floor in the master bathroom looks as good as it did when it was new. I was totally impressed with Mr. Lew and his fine service. After he finished I was more than happy with his work especially for the price he charged. He might be a little more expensive than some of the other companies but for what he gives, he is a real bargain that we will have any time the need arises. Great guy and wonderful work ethic.
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Review
Dirty grout Be Gone
Recent Review: I hired these "pros" based upon the reviews I found on line. Erik from Dirty Grout Be Gone informed that this business was recently sold to him (or both men - not sure at this point). They (Erik & Nick) did not complete the project. In fact, they used two different colors of grout and caulk in the bathrooms. At first I thought they would make everything all right and finish to my satisfaction. After two trips and work days the work was still incomplete. Erik offered to complete the work on a Saturday when we would be out of town. I made arrangements to have someone let him in. Nothing was done and multiple messages to his cell and work phones have produced no response since. The floor grout in one of the bathrooms is still coming up and not sealed. The grout and caulk is STILL two different colors. I will say that part of the project was done fairly to my satisfaction, although I constantly had to point out during the first day that the grout coloring was not evenly distributed. I am very sorry to leave so negative a review. it's not something I like to do. My value rating reflects the value for the little work that has been complete. Had everything been done to satisfactory levels (not exemplary, just satisfactory) the stars would have at least been 4. Can't do it.

Reviews in Weirsdale to Grout Cleaner

CAll Surface Rejuvenations Plus
He comes to give a quote. He gives you a book during quote about how to care for your floor. WARNING SOUNDS NICE BUT NOT! This book is his guarantee if there's a problem with the floor he'll tell you "I gave you the book and you didn't follow what it said". He came to do the Job and did it very well. Then he asks if you want the "coating" over the tile/grout. Claims that its a 10 year guarantee - [the workers claim they've even done it in places such as car shops and didn't need cleaning for 10 years (later we find out he's in business for just 7)]. We did the coating for almost $500 more (almost double the actual job). Less than two weeks later the floor is black again - I've been cleaning as he told me (to use the shark). I call him back he says "well you weren't cleaning it as I showed you" we only guarantee "stains" and he suggests what to do. I follow his advice which of coarse doesn't work. I call him back and he begins yelling that we didn't follow his "book", I explain that I cleaned as he said, he says the dirt from the other room (non tile floor) brings dirt it in and he can't do anything. He wouldn't even come to see. never mind the fact that he was rude. I say I'll go to the BBB and he says "so go" which I did only to find two other similar complaints. It's sad that he loses business just because he can't treat people normally. Bottom Line:Job: Well Done. Gurantee/ Customer Service: None - once your check clears he doesn't know you again.
- Yosef H....
AOver The Top Cleaning
Mr Lew showed up on time and ready to do the job. He  was very neat in appearance  and conducted himself in a very personable and professional manner. He surveyed the areas that I wanted to have cleaned. He tested the carpet fibers to make sure he used the most efficent method of cleaning. He then gave me a written price for the job which I thought was very fair and I ok'd it. His truck and equipment were well kept and seemed state of the art. He explained everything that he was doing and he did a great job. His attention to details was impressive and his positive attitude made the entire experience most enjoyable. My tile floor in the master bathroom looks as good as it did when it was new. I was totally impressed with Mr. Lew and his fine service. After he finished I was more than happy with his work especially for the price he charged. He might be a little more expensive than some of the other companies but for what he gives, he is a real bargain that we will have any time the need arises. Great guy and wonderful work ethic.
- John G....
FDirty grout Be Gone
I hired these "pros" based upon the reviews I found on line. Erik from Dirty Grout Be Gone informed that this business was recently sold to him (or both men - not sure at this point). They (Erik & Nick) did not complete the project. In fact, they used two different colors of grout and caulk in the bathrooms. At first I thought they would make everything all right and finish to my satisfaction. After two trips and work days the work was still incomplete. Erik offered to complete the work on a Saturday when we would be out of town. I made arrangements to have someone let him in. Nothing was done and multiple messages to his cell and work phones have produced no response since. The floor grout in one of the bathrooms is still coming up and not sealed. The grout and caulk is STILL two different colors. I will say that part of the project was done fairly to my satisfaction, although I constantly had to point out during the first day that the grout coloring was not evenly distributed. I am very sorry to leave so negative a review. it's not something I like to do. My value rating reflects the value for the little work that has been complete. Had everything been done to satisfactory levels (not exemplary, just satisfactory) the stars would have at least been 4. Can't do it.
- Amy H....
AOver The Top Cleaning
First he thoroughly cleaned our dryer vent, including all the inside of the dryer.  He then went on the roof and cleaned the end of the pipe to ensure a full flow of air.  Great job. David had given us an estimate to clean and seal our tile floors based on an assumption of using an acid base cleaner for the grout.  After cleaning the floor this morning, he was not satisfied with the grout cleaning.  So he went back over the entire floor with a different grout cleaner, obviously taking significantly more time.  The floors look great and he did not raise his price, saying simply thaat he wanted to do the best job possible.  He did!
- Karl S....