My granddaughter thought the screen door was open and tried to run right through it at full speed. She was OK, the screen was not. I called Walt's for an estimate and we arranged a time for them to come. They called me before coming to make sure I knew they were on their way and arrived at the time we had arranged. The person giving the estimate measured the screen, told me the cost and when he could have it for me. I agreed to the cost and they told me it could take 7-10 days before the screen would be ready but I was happy to have them call me 5 days later to tell me the screen was ready. We arranged a time for the install and their man showed up on time with the new screen. The screen is rather large, and I did not initially expect the cost to be as estimated, but when I saw the final product installed I was very pleased. Not only did they have to build a completely new screen and frame but they had to take the door apart to install it. The installer was very professional and worked very carefully to make sure that the installed screen was perfectly aligned, slid easily, and the locking mechanism was working perfectly. I definitely was treated well by this vendor, they delivered as promised, always arrived on schedule, and did everything I would expect a good company to do that wanted repeat business. I was very pleased with their delivery and If I have any issues with windows or doors in the future I will call them again.