As we had a recent addition to our family (a granddaughter), we decided to be proactive and have a pool fence installed and thus limit the baby's access to the pool once she becomes mobile in a few months. We called Baby Guard for an estimate, and got an appointment on a day and time that was convenient to us (Saturday, January 17). Ziggy (Sigmund) arrived right on time, interviewed us to understand what we exactly wanted. Then he started taking measurements and proposed a couple of ways we could have the installation done. We were able to choose one that seemed best to us. Ziggy then pulled out all his samples to show us what the pool fence would be constructed of and how it could look. He had two suggestions on which colors would look best. After trying several combinations we found one that suited our needs best. Ziggy compiled the estimate and we were very pleasantly surprised with the cost. The next Monday we called the office to setup an appointment for the installation. The next available date that suited us best was Saturday February 6. On February 6, Matthew arrived at the agreed upon time for the installation, and went right to work. He started measuring out where the holes should be drilled, drilled the holes, cleaned up, put the material together and installed the fence poles and mesh combination. When he was done he demonstrated how to use and operate the fence, especially the locking devices. He also left us caps to cover the holes incase we want to remove the fence (temporarily or permanently). After we inspected the finished product, we were presented with the bill, for which Matthew processed the payment immediately. The fence came out exactly as we wanted, (and how Ziggy had told us it would). Something that blended with the surroundings. We are so very happy with the product, and with the service. Thank you 'Baby Guard". Great job!