Over all I was very pleased with Aqua Lock but they have to come back because they didn't evalutae what we needed thoroughly enough. Once they realized that we still had a problem, they came back out and addressed further issues at no cost to us. They did everything they could to make up for the mistake they made. What we needed doing is just there were additional problem they didn't realize were there as well. Once they realized, we did fix something we needed to be fixed but we didn't realize this was going on too, they came out and fixed it for us at no extra charge which was really, really wonderful. The only reason I give them a B is because I did ask them, I said "why didn't you figure this out the first time?" The problem was we were trying to sell that house and we were under an awful lot of stress trying to get it ready and I was frankly afraid that this is going to cost me more money but they didn't take advantage of us at all. In fact, they absorbed some of the loss themselves. Everything the did needed to be done, there's no questions, it's that there were some underlying things going on. They didn't understand the scope of it until I called them back and said there is still water in my garage. They flew back out there that day. The man that owns that company has been doing this for over 20 years. He didn't come out initially to assess the problem, he couldn't be everywhere at once so that could have been part of the issue. I did ask them about another issue that affected the waterproofing but that wasn't their area of expertise. All that was was the garage door bottom needed a thicker, newer seal and actually that's not their deal and the contractor that was painting the house said, you're still getting a little bit of water in there. I couldn't use them if I wanted to because they are a two day drive away since we moved. What they did for us on top of that which they didn't charge us for was shoot another a couple of hundred.