Recent Review: James was on time and professional. He removed all old grout in the shower, and he and his helper replaced 4 tiles. The shower is 17 years old and looks great. They took pains to level the floor under the replacement tiles, and matched the grout. The tiles were in the kitchen and the bathroom, and you cannot tell which ones were the replacements.
Recent Review: We had used them to recolorize our grout shortly after new tile was laid as the original grout color was too dark. Over a few years the grout began to darken from normal usage so we called them again to give us a quote. They came out when scheduled and simply agreed to repeat what they had done before for the same price, giving us the same discount. The technician showed up when he was supposed to, thoroughly cleaned all the tiles and grout involved, then recolorized the grout by hand. It took him about three hours. We were able to use the floors being careful of the grout lines that night, and moved furniture back the next day. We waited another few days to put down a few area rugs. Now the floor looks brand new.
Recent Review: They cleaned and sealed the grout in the master shower, master bath and the tile floor in master bath. I had them come back a second time to clean and seal the downstairs floor grout and grout in remaining bathrooms. They were punctual, clean, hardworking, and efficient. Our tile looked amazing once they finished. It looks like I got brand new tile. I am very happy with the results.
Recent Review: Technician called to announce that he was running late. He had to run to a store to get the proper color of grout twice during this project. He explained the general condition of the shower was good. He did a good with the grout in general since all cracks in the grout are gone.
Recent Review: My experience with the Grout Doctor was very good. They were on time, knowledgeable, and the finished product met our expectations. We will be hiring them again in the near future to re-grout our master bath tile.
Recent Review: Wow.... they were great... two kids spent all day, 9:30 to 6:30, cleaning the grout and then mixing custom colors for all of the different tiles in my home, then left me with some for future touch ups... I had painted some of the tiles and grout, making it more difficult for them... they even went out and bought more products to try to use on some of the more difficult areas. And they guarantee the work for 10 years. I have friends who used them more than a year ago and they are still pleased with the results, so I am hoping that I will be as pleased a year or two from now as I am right now... and I am very pleased right now.
Reviews in Saint Petersburg to Replace or Repair Grout
I highly recommend this company. We are very pleased with the professionalism, eye for detail and friendliness of Juancho. He came in on a Saturday to meet our time schedule. We surely hire this company again!!!!!!
- Geerte G....
AAmerican Air Conditioning & Restoration, LLC
Excellent job. Shane was extremely helpful, did a great job on cleaning our tile/grout, and is an excellent representative of American Cleaning and Restoration. I would definitely use them again and would certainly offer myself as reference if needed.
- Michael W....
INSTALLER SUCCESSFULLY REPAIRED GROUT LINES AND BROKEN TILE. ALSO MADE EXTRA EFFORT TO FIND REPLACEMENT CERAMIC TILE TO MATCH COLOR AND SIZE OF EXISTING SHOWER TILES. AN APPRECIATED EXTRA EFFORT.
- Wendon H....
We met with Greg a couple of times for estimates as we tried to decide what to do with our floors. We were pretty certain they had never been professionally cleaned before. Greg was very accommodating and gave us a fair estimate. We went with Sir Grout and are very happy we did. On the scheduled day, Hector arrived promptly at 9 and explained to us what he was going to do. This was a large job and was going to take approximately 1 1/2 days. For the color seal, Hector laid down 4 samples and let us choose which we liked the best. This was very helpful! We picked a color seal and the floors look 100% better! Hector worked this job basically by himself and was very professional. He took care of everything: moved some furniture himself, cleaned the floors, scrubbed the grout. laid the seal (fixed some chipped spots we had as well) on his hands and knees, and cleaned up after himself. I was very impressed with his work ethic! I am very pleased with the work and am very happy that Sir Grout did this job! I would hire them again!
- Margaret L....
AThe Grout Doctor
He arrived on time, did a very professional job and the result was to our complete satisfaction, as the master bath area looked like new when he was finished.
- Robert N....
Prompt attention to request for estimate, team arrived for work on time and completed work in estimated time. Finished work was in "like new" condition. Work completed was done at the estimate price. Very satisfied.
- Gail G....
CThe Grout Doctor
This review is mixed because I was happy with a lot that was done, but the end result was a lot of work that had to be done on my part. I called to get an estimate on replacing the grout in our bathrooms and they were able to come out that day. The owner came through, gave an estimate and we told him to go ahead and do the work. He had 2 people come in that afternoon, and they did a good job in the bathrooms. One of the employees noticed dirty grout on our floor tiles throughout the home, and explained the process they go through to clean that also. I was not happy with the discoloration of that grout and told them to go ahead and do it. They proceeded to apply a colored sealant to the grout throughout the house, and it made a huge difference. That was when things started to go bad. They mopped the floor multiple times to get up the excess sealer, but there was still residue on the floors. I asked about it and they told me I could mop it the next day and it would all easily come up. Long story short, I spent the next week on my hands and knees scrubbing with a brush and cleaner getting all the residue off the tiles. I did not call them to fix the issue because all the furniture had to be moved when they did the initial work. They put the furniture on the lanai, and there was a large mark going across the floor from where the furniture was scooted. Additionally, we had recently moved into the home, we had other things going on that I just did not feel confident in them coming in to correct the problems with all the other activities going on. They were very nice, personable, and the owner even gave me some solution for subsequent ongoing cleaning/washing the floors, but with the residue left on the floors I could not in good conscience recommend them or ask them to come back again for any service.
- Lewis W....
AAmerican Air Conditioning & Restoration, LLC
Cost was half of what Sears wanted just to clean and seal tiles. Work was done timely and in a professional manner. Floors and grout look like new.
- Richard A....
AThe Grout Doctor
Bill and Allison did an excellent job. They professional, pleasant, and went above and beyond. Highly recommended.
- William V....
I was extremely pleased with the results. The 2 repairmen were polite and conscientious. I would definitely use them again.