Recent Review: I bought the washing machine from Sears - Service Centers & Repair Company, so I just had them out to fix it. It was an expensive service but there was lot of work involved. My washing machine was in a corner, in a closet. They had to take it out and then drain it. I think there was a penny stuck in the pump and so they had to replace the pump. They did a good job. The people who came out were really nice.