Recent Review: Very happy with Phoenix. From the start, they were extremely helpful and knowledgeable on the phone. Once we decided on the work to be done, they were able to give me a quote for the install over email from pictures of the existing furnace/area. I very much appreciated not having to take time away from work to meet them to do the estimate. Furthermore, their price was very reasonable (much less than my old company), and they were able to schedule it very quickly on the one day I had off. The install itself went well. They re-routed the water line to the humidifier in a very clean way, which I appreciated. It was a long install (4+ hours I think), so I guess they must have missed a connection in the wiring, which meant it wasn't able to active the fan. I let them know after a few days that it wasn't fully working, and they came back the next morning to fix it. It's worked perfectly since. Look forward to using Phoenix again in the future.