First, I must apologize to the management and team for entering this so late. You rock! We had had a few leaks in old roof repaired and could have still got a few more years out of the roof. It was original in 1997, not excessively old. However, a leak developed because of the solar pool panels rubbing through shingles to the plywood. It was temporarily patched around the panels but to do a good job, the solar panels would need to be removed. Well, you know how that goes...start one job and that leads to another. Thought that if we have to remove and replace the solar heating and the roof has already been patched a few times, then it was just a matter of time to have to get a new roof and again replace the solar panels, then may as well get the new roof before the new solar panels. We had already decided on a metal roof, it was just deciding which company to use. While price was important, so was responsiveness and general business courtesy. Called a few companies from Angie's List to get estimates. I had to delay start of work due to surgery but wanted to get the info and make the plans before that time. One company gave me a phone estimate based on photo, one company told me to call when I decided to get things done but that rep also gave an estimate BUT RoofSmart rep Frank came out within few days, explained the product and choices, measured and gave estimate. He was courteous, professional, and knowledgeable. After reviewing product info, getting homeowner's assoc approval for metal roof, contacted RoofSmart and made arrangements to have installation. Frank remeasured and costs verified. The old roof was completely torn off, some plywood replaced. The crews that performed each step were excellent. Every day the area was left clean, no nails left on the ground or driveway. Landscape and garage door were protected from any damage. Looked very nice upon completion. Again, all clean and neat. A concern we had about what appeared to be a raised area was addressed quickly and taken care of to our satisfaction. We have received many compliments on our roof. Happy with choice, got insurance rebate, no more fears of roof leaks--all around happy with decision to use RoofSmart.