Several months ago Ramon Diaz of RED FINE HARDWOOD FLOORS 305-302-2654 was recommended to me by several of my neighbors This was my husband's family home where he grew up, and we really needed to feel that we could trust someone with this massive task. From the very moment I spoke with Ramon, to the day he and I met, and then throughout the process, he and his brothers (it is a family affair including his father who is now retired), he and they have been thorough, very detailed, careful, respectful, knowledgeable, understanding of our timeline, always took our calls or returned them timely, and flat out exceptional professionals to work with. Ramon explained the process in great detail when we first met, told us that the floors had to breath basically since they had been covered with vinyl for some 45 to 50 years, how ideally we need to let them cure once the process is done, explained in detail about the machinery and products which were going to be used, what was going to be supplied to us once the work was done (and how to use those maintenance products), and basically shared with us how everything was going to be handled from the first step, to the last step. When I had some additional questions they offered to show us a home they had just finished in Shenandoah. Their home was spectacular and they could not say enough about Ramon and the family. There was never, ever, a "surprise" or "misunderstanding". Every single step, every process, every matter, every cost, all of it, was professionally handled, explained and addressed. They took their time at every stage. What a labor of love. Never complained, always left the work site at the end of the day clean, never left their items in disarray, never had an attitude and never ever did they arrive late. ALWAYS right on time and ALWAYS with a fabulous smile, attitude and eagerness to work on our floors and restore them to a thing of beauty, which they did. He and all his brothers are top notch professionals! Come to find out, we have Select Red Oak in the main home and Dade County Pine in the kitchen. How absolutely fabulous is that! Ramon actually took the time to show us how they would remove the termite damaged pieces and replace them with the new wood. The entire process. If you need anyone to work on your wood floors, I totally, wholeheartedly, without hesitation, highly recommend RED FINE HARDWOOD FLOORS. Call Ramon Diaz at 305-302-2654. You will be glad that you did.