Recent Review: My first contact with Lazy Day Pools was when they replied the same day to my on-line request for a quote. Instead of a simple email, I got a video response with a written quote. During the video, information was provided that was useful even if I didn't choose them. Everything was made clear up front. The gentleman in the video indicated he would be the one to come and take my pool measurements. A time was set for the next day (!), and he actuallly called me that day because he was running 15 minutes late. I thought this was fantastic! I have been used to contractors showing up late or not at all without any communication. I considered this excellent customer service! We were kept fully informed throughout the whole process. The installation crew did an outstanding job of installing the pool liner. They even repaired a hole in the pool wall that became evident after the old liner was removed (no additional charge). When the installation was completed,there was absolutely NO WRINKLES in the liner. They did not ask for any money up front. No payment was made until the work was completely finished. Everyone I dealt with was professional, helpful, and courteous. In conclusion, I have to say that I'm an extremely pleased with Lazy Day Pools. Not only did they offer a premium pool liner and the best price, thei quality of their work was outstanding and the customer service was awesome. I highly recommend this company for pool liner installation.