Fully remodeled our rental property in Florida. We own a mid 1980s home in Florida that had become run down over the years. The kitchen and bathrooms were old and dingy, the floors were covered with carpet, and the exterior was in serious need of repair and paint. Alan Stevens from Premier HomePro visited us a few months ago. We had seen other contractors that did not measure up, did not send out a proposal or simply did not show for their scheduled appointment. Frustrated and eager to get the job done, we selected Premier HomePro to do the job. Their planning process is simply and without a doubt amazing. The project manager Brian Matthews went right to work getting the designs done for us to see. We went right into selections of cabinets, fixtures, lighting and created an open floor plan to update that nasty 80s look. It had bothered us for years and although we had ideas, we could not do the remodeling project until the value of the home went up to justify it. The construction phase had its challenges with some wood destroying insects, a few electrical issues that were identified after the demolition phase but the company's project manager Brian Matthews handled it well, explaining everything to us and showing us the problem. We really did not want to risk having future issues and they priced the additional work appropriately. During the project, we were so pleased with their skills that we added at least 7 additional items like enlarging the master bedroom closet, an interior paint job, laminate flooring, a new HVAC heat pump, new insulation and and a new hot water heater. They pulled the permits, got the installations done fast and passed all the final inspections but one. Ours! No just kidding here. They passed ours each and every day. The one thing that Alan explained to us is that its like buying anything. Even Mercedes Benz and BMWs have issues. He guaranteed me that if anything arose that did not meet our expectations or if anything came in damaged, they would get right on it. The cabinet delivery company delivered the kitchen cabinets and some came in damaged. He quickly responded and we had replacements within 7 days. That's a very short time when compared to the 6 weeks we waited for them to be built at the plant. Overall the experience was a 4.8 out of 5. Our only concern was that we did not get anything for free.... but who does these days! Oh, my wife just read the review. It seems the flowers on the dining room table were not from me, but from Premier HomePro. OK, I will give them one more 10th of a point and make it 4.9 out of 5. Thanks for a job very well done. We have already referred you to our neighbor down the street who needs a new deck.