Recent Review: Troy and Norm are our heros! We had a couple of other roofers come out and look at our roof recently and all they did was quote us for repairs or replacing the whole thing since it was pretty old. We already started putting money aside to pay out-of-pocket for a new roof when Z Roofing came to the rescue. They were in area and noticed our roof, so they came knocking on our door. At first my wife and I were a bit apprehensive because they were making all sort of promises that seemed to good to be true. They also didn't have a ton of reviews online, but they were very personable and earned our trust by taking time to answer all our questions and concerns, so we decided to give them a chance since we had nothing to lose. We are so glad we did!!! There's not enough we can say about these guys. They took care of ALL the legwork and made everything very seamless and easy. They helped us pick our colors and explained that their goal is to do this at $0 out-of-pocket cost to us, which obviously means no deposit either. I really liked how they only use upgraded/premium materials by default. Because of this, they didn't have to bother upselling us in any way. They also played a big roll in working with our adjuster to show them why needed to have our roof replaced. We were overjoyed, relieved, and a little surprised when we got approved by our insurance. Troy and Norm were right! Now we really trusted them. From there, before we even had a chance to take in this huge and unexpected financial blessing, in a matter of days, their crew was pulling into our driveway to set up. They were hard-working and kind! It was fascinating how the whole process was perfectly coordinated. They finished the job in one day and our new roof looks amazing! The crew was also very thorough in cleaning up and leaving our property like they found it. At this point, you might be thinking this glowing review is too good to be true, so let me focus on the negative to be fair. Honestly, there is very little to complain about. I too walked our property after the crew left and found a few straggling nails and random debris, but I did this before Troy and Norm had a chance to come over to personally do a final sweep. On top of that, it's just unrealistic to expect anyone to find every little thing that fell on the ground during such a large job. The only other negative thing was that some of the shingles along the edge in the back weren't cut as cleanly as the others. Troy was quick to have the crew come over and touch it up. I really value someone who can follow-up like that. Oh, did I mention that they let us keep our deductible? Unbelievable! I know he said this would cost us nothing out-of-pocket, but I was under the impression I would still have to pay the deductible to the insurance company. The way it works is that the insurance company has you pay the deductible directly to the roofers. Well, in this case, Troy said it's ours to keep! I know they had explained this in the beginning, but I guess it didn't really sink in until the end. When Troy and Norm first showed up at our door, we really didn't think we would qualify for a new roof through our insurance, but they have been doing this for a long time and were confident they could make it happen. One of the things we were most impressed with was how they followed through on ALL their promises. I feel like that's hard to find these days. Lastly, the cherry on top of all this was that my wife and I took a personal liking to Troy and Norm - the dynamic duo. They are funny and outgoing...the type of people we'd be happy to have over for a BBQ. I highly recommend you invite them over to check out your roof! We were so happy with them, we referred them to our parents where Troy and Norm are working their "magic" to get them a new roof as well.