Recent Review: The experience was very good from start to finish. Geoff Gilpin, the owner, is very focused on customer service and is very accommodating and friendly to work with. He was very patient and kind with my parents, especially my father, who has Alzheimer's and tended to be a bit in the way. They came out twice before providing an estimate to do the work. The estimate was quite reasonable, so we hired them to do the work. Materials we selected would have pushed out the start date, so they helped us select a tile available locally so we could stay on schedule. They started and finished on the dates they originally gave us. They arrived early each day and did a full day's hard work. The contractors were very polite, did high quality work, paid careful attention to detail, identified and solved problems that arose, and cleaned up behind themselves. Given that it was an old home, many challenges arose during the remodel. They consistently helped us work through them at the least possible expense and with no sense that they were unhappy with problems that arose. Several items arose that they could have glossed over and done with less quality, and they did not. For example, one sink that I provided was warped. They could have installed it in the right hand position and caulked it in, and I likely would not have noticed at first, and not bothered to address it later. They did not; they brought it to my attention, returned the sink to me, and came back another day to install the replacement sink and hardware. The finished product is beautiful. Quality job from start to finish.