Had seen them around my neighborhood, and called them Prices were explained, informed them I had a coupon for the first treatment. Treatment was scheduled and I was assured I would be called first before they came out so I could discuss the plan for my yard. Three days later, I received notification that my treatment had been completed. They sent a pdf, didn't leave anything on my door as they were supposed to, so I went to my security cameras where I see two men using machines to "aerate" my yard, basically poking holes in it. I have 3296 sq. ft. of treatable area, this being measured by them via the google earth satellite photo--what a joke! for this hole-poking, I was charged 145.95. Then I was informed that service was next scheduled for May 31st. In fact TWO services had been scheduled--one for a "potash" treatment, and the second to spray insecticide and fertilizer. I was home, and received notification that the techs were on there way within a certain time period, and the techs were named. I then got notification that the potash service had been completed, again between 12:51-12:54 PM. THREE whole minutes to apply granules to over 3200 sq.ft of treatable lawn! I again went to my security areas, and the tech, Leroy, did in fact pull up in front of my house--BUT NEVER GOT OUT OF THE TRUCK. He promptly drove away at 12:54! I was lucky he might have put the truck in park! The other tech, David G., came out after that and I told him what had happened, and he was very apologetic and saw for himself nothing had been applied to my yard. He and his trainee were extremely professional, and I had to leave during the treatment application, but they left a summary at my door to read later. Again, today, I received notification that the tech was coming to perform a treatment, again a lawn spray, and I was home and received notification that the service had been completed. I pulled the pdf file, and the time said 10:33-10:34 am completed. I again went to my security cameras, and as I suspected, NO ONE SHOWED UP. As I had already called them numerous times to complain, and a customer service rep, Darryl Johnson had called me to beg for a second chance, I have had enough. This was the second chance, and they continued the same shady behavior. If I had not had my cameras, I never would have known this shady practice and fraudulent billing for services NOT rendered would have been going on. I was promised refunds for the potash treatment that never materialized, and will complain loudly to anyone if they ever ask about this company. They are fraudulent, and you are lucky if you get what they promise. How many other unsuspecting customers are they doing this to??