Recent Review: Our heat pump began malfunctioning in early January. We initially called Bahr's for maintenance and they came out three times. On the first service call, they replaced the fan with a reconditioned fan. On the next service call, they replaced the capacitor. On the third service call, they replaced the circuit breaker. They also added Freon on all three service calls. They came out promptly on each of these calls and the heat pump worked well after each call. We really needed a new one, however. Bahr's recommended a three ton Tempstar which required a smaller footprint than other models. They did not bill for the three service calls and took away the old heat pump (no charge for parts installed). The new heat pump is installed on a new cement pad and has an aluminum shroud between the house and the heat pump. A new thermostat was installed also. All work was done promptly and professionally, and they left the work area neat and clean. The office also called to confirm the installation of the shroud and seemed to be very well connected with the workers. Our new heat pump is working well and we are very pleased with it. This company is extremely honest and a pleasure to deal with!