Recent Review: My new pergola is absolutely stunning!!! I found a picture of a Pergola online while looking for inspirational idea for my backyard, it just so happened that the picture I found was posted on Venetian Builders' website. I called them up, asked a bunch of questions about various options etc.. and they asked me a bunch of questions about my house, yard, plans, budget, etc... Once they had the information they needed, the woman on the phone even verified that the project I wanted to build would be allowed under the zoning of my house. I was given an appointment with Matt, one of their designers, the following week, since she told me they were super buys from the recent home show. Matt came out to our house, was polite and professional, and we got a complete plan put together, he even drew the project while he was here. I agreed that his plan what what we wanted, so we decided to go ahead on the spot and get the project started. Now, I did not expect quite so much paperwork, but once that was all done, Matt told us it would be a month or two to get the plans and permit approved by the city. The plans took a while to get approved, but once they were, Rob, who is Venetians Engineer, came out and took all of the measurements they needed to build the job. Another 2 weeks went by and then they called to schedule the installation. Our installer, Omar, was amazing. The process had been a little frustrating up to this point as there was a lot of waiting, but once Omar and his helper (His brother) show up, things really started to move quickly. The project was all pre-cut when they dropped it off, so it was basically like watching a puzzle come together. Omar was super polite the entire time and worked 10 hours a day to get the whole project up and done in 3 days!! Once the work was all completed, their manager, Augusto came out and inspected it with me to be sure I was happy with everything, there were a couple of little things that he noticed that I hadnt, so he fixed them on the spot. These guys are really great, my Pergola is beautiful and I am thrilled to have it in my backyard.