We tried for two days to get service (October 2015) and we were assured that they would come the next afternoon after we made two calls to the company. The co-owner called me to notify us that he would be here the next afternoon (day 3 of trying to get service). He never showed up, so I called the company and canceled my request for service. The co-owner called late in the day and said, "sorry for not keeping the appointment, I guess I threw an airball." We first used this company in July, 2015, in our new home. The technician installed wall lamps, outlets and an exhaust fan over the stove. He did a good job and the rate was acceptable, Our bill was $630.07. They never gave us a definite time that they would be there, and one day the technician never did show. The work done was excellent, the technician was very professional, and I endorse the excellent quality of their work. .