Recent Review: A perfect job! We could not be more impressed by the job that the travertine tile workers did or the diamond brite pool workers did. Very fast and professional job. We highly recommend this company.
Recent Review: Called Aquatic Leak and immediately felt great about the service. Described my problem and they came out the next day. They repaired the leak and cleaned up the mess a previous company had made on the same leak. Don called me to let me know the leak was fixed and said they guarantee it for 90 days. I've used several companies before but now I found one I can rely on. Thank you.
Recent Review: It went fairly well, but I am unfortunately unhappy with one aspect. First of all, I've done business with Hyde's for more than 20 years and I have always been very happy with their work. This time, however, I was told that when the owner came to give me an estimate that the rusted bolts I was concerned about would be replaced as well as the cables and anchors. Well the cables and anchors were replaced, but the bolts have not been. I expressed my concern to the owner's son, who is one of the three people doing the job and he said 'oh no, we do not replace those.' When pressed he said he would discuss it with his father and get back to me. Also, one of the cables was NOT replaced. I'm unsure if this was an over site or not. The owner said it would take the crew most of the day, but it only took them 2 hours flat. I have reached out to them and left them a detailed voicemail, I have still not received a call back from the company. I am very disappointed no one has tried to reach out to me. I later found a very large rusted screw in my pool and one of the old steel cables with the anchor was left in the grass. That could've been a huge problem for our landscaper if he had run over it with his lawnmower. On December 27th, they sent a supervisor out with a crew to correct all the items not properly completed the first time around, and also apologized for everything that wasn't done correctly initially. They rectified the situation to my satisfaction.
Recent Review: I had Florida Pool Heating install solar pool panels on my roof top, & they did amazing work! The technics showed up when Debbie said they would, and reasonable pricing. I would definitely recommend them to everyone that wants any pool heating.
Tranquil Waterscapes was paid $ 4,532 to refinish my pool fountain. Tranquil never returned to complete the job. Problems: Fountain surface started cracking less than 60 days after instillation. Color did not match the surface sample color. The water spillway is incorrect. I requested a refund and got nothing. Now I must hire another source to correct Tranquil Waterscapes’s poor workmanship.
- Mary B....
AFountain Blue Pool Service Inc
Fountain Blue is great. They are always consistently on time and clean my pool perfectly. For stress free professional service, look no further.
- Layne W....
AVinyl Pools LLC
We noticed a hole in the vinyl pool liner Friday evening. We called Dan and he had the problem fixed by noon on Saturday. He was exremley fast, punctual, reliable and courteous. He is definately the best vinyl liner pool expert out there. We will most certainly continue to use him for all of our pool needs.
- Holly S....
AFountain Blue Pool Service Inc
Fountain Blue Pools does weekly cleaning and maintenance and whatever I need to keep my pool looking beautiful. They are punctual and responsive. I receive weekly notifications via email to expect them. I would highly recommend them.
- Donna D....
AUniversal Landscape Inc
Fantastic. We wanted a minimal impact rear yard with large/medium rock along edge lines and a border between that and the Sod. Some fountain grasses softened the edges and the project ws done perfectly. Thank You
- Michael S....
AFountain Blue Pool Service Inc
Since we built a new home 4 years ago, Fountain Blue Pool Service has been the only company that has maintained, serviced and repaired our pool. We've had the same service technician the entire time and we love him. We will never go anywhere else. They're the best!
- Cynthia M....
DHorizon Pool & Patio
When we had our home inspected initially (2014) we were recommended to use Horizon for the inspection. Chuck Grove did a great job with the inspection and because of that we used them to drain and acid wash the entire pool when we first moved in. Jake one of the technicians at the time (he is no longer employed here or so I've been told), did the acid wash. The pool looked amazing, I asked him to also replace all of the burnt out light bulbs while the pool was drained. We never really inspected his work but when our pool maintenance guy came out he noticed the spa which is attached to the pool was not acid washed, also the light fixtures were not reattached and 2 of the 3 were hanging out of the side of the pool. The lights were an easy fix and a little muriatic acid directly in the spa seemed to help, so we never complained. Soon after we settled in one of our pumps broke and we called Horizon out again to replace it. The technician installed the pump while we were away at work. The pump is functional and what we asked for, but obviously our pipes are set a little high so the new pump couldn't sit comfortably on the ground. The technician had taken a piece of pressed wood board and slid it under the pump so it was at the proper height. Again an easy fix as we replaced it with a cement block. Finally, more recently, we had our fountains not functioning well, we assumed it was a faulty check valve and our heater kept over heating and throwing up and error code. We should have chosen another company, but being busy and knowing these guys knew our weird set up for the spa pump, we called them to come out and diagnose our issues. We placed a call on a Saturday and they said they would get someone out in the next week. No show and no call for the entire week. The following week I was lucky enough to be at home when the technician finally did show up. He said he couldn't figure out our pipes and would have to get their "engineer" out here to figure it out, so he offered no solution to our fountains. I told him I would like to have one of the check valves replaced and hopefully that would remedy our issue, he agreed. The heater he turned on and said "it's working just fine". I told him he had to wait a few minutes before it would read some outrageous temperature and throw up an error code. As soon as the error code popped up he said "the thermostat is bad". He left and said he would call and give me a quote. He literally was at my home no more than 10 minutes and flipped only one switch. I waited over a week and a half for a quote. In the mean time I had called someone that came highly recommended. They came out and did a thorough evaluation of all the issues. Come to find out our fuel line was clogged in the heater and changing the valve out definitely fixed our fountain issues. In the technician's "estimate" message he left me (while I was out of the country on vacation) he said he would call back and see about scheduling. He never did call back. Here we are about 2 months out from our initial call and I get a bill for $85 service call. The only service he provided was turning on the heater and pronouncing it working until I made him wait a few minutes for it to act up. I would have let it all go and not divulge all the incomplete jobs if I hadn't gotten a bill for the shoddiest service call ever. I will pay the bill of course, but will never call Horizon again for anything and I surely wouldn't recommend them. Chuck Grove though...very nice man, wish the whole company was more like him. Dates and costs are estimated as our phones don't have records that far back.
- Jaime K....
APalm Beach Pool Doctor Inc.
I find Adams enthusiasm and knowledge of pools comforting. What is most important for me is consistency. He is prompt and thorough.
- Bonnie C....
FSCOTT'S PROFESSIONAL SVC
It has been a disaster from the beginning. Work did begin within a few days of getting the job (8/22/2010), but has NEVER been completed, no matter how many phone calls have occurred. There is a fountain in the middle of this pond, and it has never been leveled. The large round stones that surround the pond were put in backwards, and have never been turned around. The timer to control the waterfalls has never been installed. Excuses have been: "I*'ll be there on Monday.", "The timer is in my truck. I just haven't had time to get over to install it." Concerning the stones: "Oh, that's no problem." (It 's only been 3 months!)
- Thomas N....
AMaster Touch Pool Services Inc
We first moved into our home 10/2013. I was using the previous owner's pool company, and as the weeks grew to months the service steadily declined. I searched for a replacement pool service company on Angie's List and decided to purchase the 3 months for 189.00 for Master Touch Pool Services. Nilson personally made the initial visit, and cleaned the pool before he left. He was very professional, informative, and service oriented. Master Touch Pool Services is far more than a pool cleaning company for they also provide part replacement, fountain installation, and additional pool customization. Nilson's passion for his profession was expressed with every word and future contact. I would highly recommend Master Touch Pool Services for any of your future pool needs.