Recent Review: The team arrived on time. We had bought a Deal, knowing that we wanted more tile cleaned than the deal covered. They measured and came up with an estimate for the excess, which I thought was very fair. The grout in our kitchen was black; it had probably never been cleaned in 20 years. It was also very dirty in the heavier traffic areas. They cleaned the grout in the kitchen, family room and high traffic areas. The results are remarkable. I did not think they would get the kitchen grout back to its original color, but they did, except for some small stains that were left. I was able to fix those with a little grout paint after it was dry. The only gripe I have was that there was a small area between the back door and a third bedroom that they didn't do. In fairness,we had told them to do from the front door to the back door, and this was just past the back door, but it was about 6 square feet, and we figured that would have been part of their estimate. It was a small area, so I just painted over that grout as well. These minor miscommunications can happen. Fortunately, it was very minor.