Hutchinson Island Asphalt Shingle Roof Repair

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Angie's List : Local Reviews : Roofing : FL : Hutchinson Island : Hutchinson Island Roofing Contractors : Hutchinson Island Asphalt Shingle Roof Repair
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Business Description: The Right Call Services, Inc. is a professional, experienced, and affordable Greenacres, FL Roofing company that will finish any project in a thorough and efficient manner.
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Business Description: We do complete roofing, shingle, epdm, flat, torch-down, tile, slate. We do total remodeling of houses and we treat the customers house like it is our own.
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Recent Review: Went very well - from the sales process to the finished product.
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Recent Review: We had our asphalt replaced with a 26 gauge metal roof. Working with Jon and his crew was a terrific experience. They showed up every day at 7 and worked until 5. Phone calls and questions were promptly answered. The work they did was incredible and it turned out better than we expected. They cleaned up every day and there was no damage to existing landscape.
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Recent Review: Professional experience. Professional in roof work, dealing with customers, dealing with permitting authorities. Addressed desired extras in the contract.  Accomplished work within desired timeframe.  Communication was easy and responsive. Had a good bit of woodwork to be done, all of which was done within contract price - not as an extra or at a per foot cost. Be ready for a swarm of workers to attack your roof when they begin.  And I must say they are the happiest gang I have seen in a while! Cleaned up at the end of each day. Made the city inspector happy. They performed as promised, without the need for me to stay on top of them. I'll see them again in 20 years or so!
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Recent Review: The process from estimate to starting the work was surprisingly quick. Everything took about 2 weeks, with the actual work on the roof being completed in 1 day. The guys didn't leave behind any garbage and none of my landscaping got damaged. Would use again even for smaller jobs. I appreciate the professionalism of the office staff.
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Recent Review: Very good. Onshore replaced defective roof shingles efficiently and under warranty, and is helping my Wife and I to pursue a claim with the roof shingle manufacturer. The Company's staff was courteous and genuinely concerned that the problem be fixed properly.
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Recent Review: Their sales person was wonderful.  She was very informative and answered all of my questions and made me feel comfortable with my choice in selecting their company.  I was told the project would take about a week to complete once started and a supervisor would be onsite.  They were also the lowest bid for my project.  The communication was far below what I expected.  I was initially told the project would most likely begin in 3 weeks (1 1/2 weeks for permits and another 1 1/2 weeks for scheduling) which would have been 2 weeks before Thanksgiving.  The tear off of my roof started 2 months later on December 17, 8 weeks after I signed the contract.  I get that this is a busy time of year, but I had to call several times to find out when they would be coming (turns out the permit was signed on 11/12 but that was never communicated to me).  It took less than 2 days to patch the leak, remove the old roof and put down the weatherproof underlayment.  On the third day, when no one showed up, I called to find out the status.  I was told, "They were done" and  that they would now order the metal based on measurements taken at the time of removing the old roof.  This process I was told takes a week to 10 days but because of the holidays, it would most likely be the first of January. Not what I was expecting based on my initial conversations with the sales person's comment of the process taking about a week, I thought she meant a consecutive 5 - 7 days... The delay turned out to be a blessing because during this delay we had significant rain and it became apparent that the repair of the initial leak was not adequate.   I called the company and someone came out later that day and put another patch on the roof.  He seemed sincere in wanting to make sure it was done right.  I must clarify that the architectural design of my roof made patching a challenge and prior roofers stated they would not warrantee their work to repair this leak.  Because they needed to access the roof from the attic to repair the rotted wood, they told me they would call me before coming out to fix it to make sure I would be home.  Surprise, they showed up one morning while I was in the shower because no one had called me to let me know they would be coming that day. They started putting the metal on the roof and then there was more rain, and again, another leak!  When the crew showed up I tried to communicate about the leak but they did not understand me (they spoke limited English) so I asked for the supervisor or boss.  Turns out the supervisor, does NOT show up on the job site, but is available by phone if the crew needs him.  I called the office and the supervisor did come and speak with me and explained how they would fix the new issue. My roof is now complete and it looks great.   I did have to call the office to get someone to come pick up the extra metal sitting in my driveway for 5 days.  I don't think was communicated back to the office by the workers who told me someone would be there the next morning to pick it up after they finished the job.  It's too soon to tell if the leaking problems are permanently fixed, but let's hope so! I struggled with writing this review as I do think they are a good company and I think I would feel better about recommending them to my friends if they had communicated better with me so that I my expectations were consistent with their practice. In summary:  Sales and marketing were excellent, communication was very poor and service/performance was decent.
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Recent Review: I thought they did a good job. They were responsive and cleaned up after themselves. I had a concern on one piece after the work was done. I gave them a call and they were out to my house within two days and fixed it. They explained the situation, the work was done correctly and they honored the guarantee. They gave me a three year guarantee on the labor and fifty years on the shingles.
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Recent Review: To the nitty-gritty, the work was very good, but the communication and timing could have been better. The price was about middle of the road of the three estimates we received. A big plus was no money down and half the contract amount due upon start of work. But they did not ask for any funds and I was not billed until a week later. There was a small extra charge for replacing rotted wood (plus labor). That was fine as I knew that beforehand. Also the work is warranted for 2 years. The owner, James Ares, is quite knowledgeable about roof design and repair. You talk to him a few minutes and it?s obvious he knows his stuff. He explained what was required in detail, and supplied drawings too. His work crew was top notch and polite, showing me the damage and what caused the damage. They also cleaned up well. The slight issue was with communication. Some calls were not returned promptly. Then I was told repairs would start 2 weeks from signing of contract, but it was almost 3.5 weeks before the repair was started. I know that unforeseen circumstances occur (rain), but that seemed excessive. And we did not have that much rain. And a courtesy call would have been nice. It seems like a lot of Florida contractors work like this, which I just don?t get.On the day before the work was to start, I received a call from James stating his crew would be there by 8am. They did not show until almost 11am. I put in for a few hours off work assuming they would be on time and I could see the damage. Turns out I had to leave for work, and then come home again (a few more hours of my time, plus travel). The main thing is that there is no leak anymore. While we have not had any ultra-heavy, continuing rain, we have a few downpours and so far so good.If the company could improve their communication (it was not horrible but could have been better), they would rank a solid A. So I had to ding them a bit on that so hence the C rating. I also thought all the prices were a little steep (not just Stuart Roof Repair), but what are you going to do when your roof needs repair. All in all a decent experience and I would use them again.

Reviews in Hutchinson Island for Asphalt Shingle Roof Repair

AAtlantic Construction & Roofing
We had our asphalt replaced with a 26 gauge metal roof. Working with Jon and his crew was a terrific experience. They showed up every day at 7 and worked until 5. Phone calls and questions were promptly answered. The work they did was incredible and it turned out better than we expected. They cleaned up every day and there was no damage to existing landscape.
- Frances T....
ACapps Roofing
First let me say that Mr. J. Blake Capps runs an awesome roofing company. From start to finish his team was professional, friendly, technically proficient, and punctual. They went above and beyond what was expected and provided a beautiful and sound roof! I do have to mention an issue that arose that calls out the professionalism, honesty and a true sense of customer service. Unfortunately, the project started when we had that week of steady rain a month or so back. After dry-in, there was a small leak in the base felt. I texted Roy, one of the project managers and he stated "someone will be right out", they were within an hour. What's amazing about it was it was a Sunday mid-morning and he had a painter come out and repair a small stain on the ceiling. Truly a company focused on customer service. I will and would recommend Capps Roofing to anyone requiring roofing services. 5 stars!!!
- Ken O....
ACapps Roofing
First contact was great with details provided on what our options were.  Rather that inspect the roof from a ladder, they went up on the roof for a detailed inspection, finding another problem area that another contractor had missed.  We were quickly provided several quotes for our different options (repair vs replace) and in telephone conversations, all questions were answered. Installers were professional and cleaned up each day.  I was provided detailed pictures to submit to my insurance company to receive credit for the new roof. Outstanding job overall!!!!!
- Stephen C....
AAlliance Group
The process from estimate to starting the work was surprisingly quick. Everything took about 2 weeks, with the actual work on the roof being completed in 1 day. The guys didn't leave behind any garbage and none of my landscaping got damaged. Would use again even for smaller jobs. I appreciate the professionalism of the office staff.
- William D....
AOnshore Roofing
Job was started at 8am Monday morning. Crew came in and removed the old asphalt shingles. All the sheathing was then re-nailed to south Florida code. A waterproof underlayment was then placed on the entire roof. The following day the metal crew showed up at 7:30 and started the re-roofing process. By 4pm our new roof was completed. All the workers were polite and very professional. I would absolutly recommend OnShore roofing to anyone needing a roof. Fair price, professional staff and quick.
- Michael F....
BCode Red Roofers Inc
Their sales person was wonderful.  She was very informative and answered all of my questions and made me feel comfortable with my choice in selecting their company.  I was told the project would take about a week to complete once started and a supervisor would be onsite.  They were also the lowest bid for my project.  The communication was far below what I expected.  I was initially told the project would most likely begin in 3 weeks (1 1/2 weeks for permits and another 1 1/2 weeks for scheduling) which would have been 2 weeks before Thanksgiving.  The tear off of my roof started 2 months later on December 17, 8 weeks after I signed the contract.  I get that this is a busy time of year, but I had to call several times to find out when they would be coming (turns out the permit was signed on 11/12 but that was never communicated to me).  It took less than 2 days to patch the leak, remove the old roof and put down the weatherproof underlayment.  On the third day, when no one showed up, I called to find out the status.  I was told, "They were done" and  that they would now order the metal based on measurements taken at the time of removing the old roof.  This process I was told takes a week to 10 days but because of the holidays, it would most likely be the first of January. Not what I was expecting based on my initial conversations with the sales person's comment of the process taking about a week, I thought she meant a consecutive 5 - 7 days... The delay turned out to be a blessing because during this delay we had significant rain and it became apparent that the repair of the initial leak was not adequate.   I called the company and someone came out later that day and put another patch on the roof.  He seemed sincere in wanting to make sure it was done right.  I must clarify that the architectural design of my roof made patching a challenge and prior roofers stated they would not warrantee their work to repair this leak.  Because they needed to access the roof from the attic to repair the rotted wood, they told me they would call me before coming out to fix it to make sure I would be home.  Surprise, they showed up one morning while I was in the shower because no one had called me to let me know they would be coming that day. They started putting the metal on the roof and then there was more rain, and again, another leak!  When the crew showed up I tried to communicate about the leak but they did not understand me (they spoke limited English) so I asked for the supervisor or boss.  Turns out the supervisor, does NOT show up on the job site, but is available by phone if the crew needs him.  I called the office and the supervisor did come and speak with me and explained how they would fix the new issue. My roof is now complete and it looks great.   I did have to call the office to get someone to come pick up the extra metal sitting in my driveway for 5 days.  I don't think was communicated back to the office by the workers who told me someone would be there the next morning to pick it up after they finished the job.  It's too soon to tell if the leaking problems are permanently fixed, but let's hope so! I struggled with writing this review as I do think they are a good company and I think I would feel better about recommending them to my friends if they had communicated better with me so that I my expectations were consistent with their practice. In summary:  Sales and marketing were excellent, communication was very poor and service/performance was decent.
- Jean C....
ACapps Roofing
I was very pleased with the professionalism of everyone involved with this company. Everyone was polite, knowledgeable and the quality of the work was excellent. Would highly recommend Capps Roofing!
- Theresa O....
AAcademy Roofing
This company was definitely fantastic. Their service and hard work was just phenomenal. The company worked really well with our insurance company on settling on a price. The guys that came over were just hands downs awesome!
- Gary H....
BSTUART ROOF REPAIR
To the nitty-gritty, the work was very good, but the communication and timing could have been better. The price was about middle of the road of the three estimates we received. A big plus was no money down and half the contract amount due upon start of work. But they did not ask for any funds and I was not billed until a week later. There was a small extra charge for replacing rotted wood (plus labor). That was fine as I knew that beforehand. Also the work is warranted for 2 years. The owner, James Ares, is quite knowledgeable about roof design and repair. You talk to him a few minutes and it?s obvious he knows his stuff. He explained what was required in detail, and supplied drawings too. His work crew was top notch and polite, showing me the damage and what caused the damage. They also cleaned up well. The slight issue was with communication. Some calls were not returned promptly. Then I was told repairs would start 2 weeks from signing of contract, but it was almost 3.5 weeks before the repair was started. I know that unforeseen circumstances occur (rain), but that seemed excessive. And we did not have that much rain. And a courtesy call would have been nice. It seems like a lot of Florida contractors work like this, which I just don?t get.On the day before the work was to start, I received a call from James stating his crew would be there by 8am. They did not show until almost 11am. I put in for a few hours off work assuming they would be on time and I could see the damage. Turns out I had to leave for work, and then come home again (a few more hours of my time, plus travel). The main thing is that there is no leak anymore. While we have not had any ultra-heavy, continuing rain, we have a few downpours and so far so good.If the company could improve their communication (it was not horrible but could have been better), they would rank a solid A. So I had to ding them a bit on that so hence the C rating. I also thought all the prices were a little steep (not just Stuart Roof Repair), but what are you going to do when your roof needs repair. All in all a decent experience and I would use them again.
- Victor B....
ATreasure Coast Roofing, LLC.
Excellent, the work was started and completed in the time frame agreed upon.  Rotten ply wood caused by previous leaks was removed and replaced. Old roofing material was removed and all new felt, flashing and asphalt roofing material was used.  Roofing crew was professional in their work - all trash was cleaned up -the roof and yard area were cleaned to pre-work conditions. Have had several heavy rain periods since the work was completed and no hint of a leak.  Very satisfied.  Will definitely consider in a couple of years when the main roof will need to be replaced.
- Hayden M....