I went to Creative Floors after being told at another store (Room at a Time) that the Mohawk flooring that I wanted was being discontinued. Not only did Creative Floors have the laminate that I wanted, they had a much larger selection that made me second guess my decision! The store has late hours several days a week which made it easy for me to go to the store after work and see their awesome selection. The salesman, Manny, was personable, professional, and very easy to work with. I picked out a bunch of samples that I liked, and we scheduled a time for him to come and measure my house. There was a mix-up, and Manny actually put my appointment on the wrong week. Because my mom had made a special trip to my house to help me pick the floors, he still came out to my house though it was after hours, bringing all of the samples that I liked with him. How many salesmen will come out late on a Friday night? He also stayed for a couple of hours because I was so indecisive. They were able to work with me on the price, which I also appreciated. Manny couldn’t lower the price without his supervisor’s approval, but Nancy called me and was able to bring it down a bit so that I was comfortable with the number. The workers were on time the day of installation, and they were friendly, efficient, and professional. They did a beautiful job, and it only took them a day and a half to get the entire house done. The only thing that I wasn’t happy with was that they didn’t putty the nail holes in the quarter round. I guess that’s considered “finishing work,” but I think that it should have been clarified at the beginning of the process. Manny knew that I wasn’t happy about that, and he didn’t charge me the second half of the bill until the issue was resolved which was a classy thing to do. Overall, I was very impressed by the store selection, by the people that I worked with, and by the end result. I absolutely love my floors and I have recommended the store to both my family and friends.