Overall, we are very happy with the hardwood floors that were installed. Both the quality of the flooring and the installation work that was done. We had a few others quote us for the work, but we went with Pride mainly for the knowledge of the team and that they dealt directly with the suppliers instead of another middle man like the others. We scheduled the first appointment to have them measure the area, bring some samples and talk about the options and process. Joe arrived on time, with the samples requested. Joe took the time to talk thru the various options, what they have seen other homeowners choose, the market trends, etc. He really knows his wood flooring which was great for us. Given the significant area that was being done, we really wanted to make sure we were not choosing something that was a fad but something that would have a longer life. Joe worked really h****** the quote to give us the best price he could. As others have commented, they were not the cheapest but they were not the most expensive. The actual installation was as quick and professional as it could be. The team arrived on-time to start the tile removal and prepping of the floor. They had a team of 5 guys work the whole day to get it ready. Their lead installer was determined to get it done in one day to minimize the mess. The next day they started the installation of the floors and work several long days. We had a tight deadline to get it done before guests arrived on Saturday morning so they were making sure to meet it. The installers were very professional, precise and detailed. Unlike others that would skip corners or areas that would not be seen, these guys didn't. They were super careful to not make any additional mess, patient with us as our small kids would sometimes get in the way and even great about deliveries as they came (it was the week before Christmas) when we weren't at home. They finished the job on that Friday night, very late. Again, they were really making sure to get it all done and ready for us to get the rooms setup again for our guests. We have been really happy with these guys and would recommend them for wood flooring.