Recent Review: Follow Up Mr. Handyman's management was deeply concerned with the complaints I expressed and followed up to address them. They dispatched an alternate worker to clean the paint off the fence and correct the items that were overlooked. While I was unhappy with the original work, I do appreciate the effort and time put into rectifying the situation. The owner was exceptionally professional throughout the process and made no effort to dismiss or excuse the mistakes. I was impressed by this and have adjusted the ratings to include it. Review of Second Job Let me start with, "I should have known better". I had hired Mr Handyman to complete some repairs around the house earlier in March and was satisfied, if not happy, with the service. You can see the review for that job below. Apparently it was posted to a different "Mr Handyman" that is now out of business (11497 COLUMBIA PARK DR W 5, Jacksonville, FL 32258). While the handyman was still at my house for the first job, I had him look around and identify some other maintenance projects that should be taken care of. We scheduled time for him to come out to take care of the items we found. Unfortunately, I decided I could trust the guy to work without my supervision and did not take time off of work to be home. Without someone there, the trim work as done poorly, and he dumped the excess paint all over my backyard fence. The ceiling is "good enough" that wouldn't have faulted him for it, but in light of his other work, I'm sure it's probably shoddy too. My neighbor informed me that as soon as my girlfriend left, the worker went to his truck and sat there. . . I have taken pictures and will be forwarding them to the company. I will update this review again when they respond. Review of First Job I usually do home repairs myself but the work was covered by our home-owners insurance and I wanted to keep everything on the up-and-up. So I sought out a licensed contractor. Turning to Angie's List, I found Mr Handyman and scheduled them after reading their reviews. Scoring Overall: C Explanation: The experience was satisfactory. I am not left feeling that my money was well spent. I don't necessarily believe the hourly-rate was too high. Instead, I suspect that the worker did not manage his time well and that I was overcharged for materials. I did schedule Mr Handyman for additional work but I intend to try my luck with another company in the future. Price: C Explanation: This is probably the heart of my unease. I supplied most of the required materials but was lacking a quick-drying Spackle the contractor preferred. I offered to go get it, but he seemed set on going himself and asked for the location of the nearest Lowe's or Home Depot . I told him, but he disagreed and said the one on Atlantic Blvd was closer (Google places it five minutes further out). The result was a $160 trip for spackle and KILz spray-on primer (which I can't find, so I suspect he may have taken it with him . . .) At $96/hour, I was hoping for better time management and communication from the gentlemen. There should also be more clarity on the charge for "materials". No receipt was supplied, but $60 for spackle and a can of KILz seems . . . excessive. . . Especially when placed on top of the hourly fee. Quality: Despite the cost, the work was completed to satisfaction. The bottom of the kickboard does look like it needs a seal though. Responsiveness: The worker completed each task he was asked to do. Punctuality: The worker arrived on time. Professionalism: The worker conducted himself respectfully and had a professional appearance. I was comfortable having him in my home without supervision.