I do not currently live in the area and was looking for a very competent contractor to handle all aspects of the project with me visiting the job site about once a month. I selected 3 contractors from Angies list, prepared a scope of work, drawings etc.. Met with each contractor at the job site for about an hour and half each. Rob was the only contractor to actually have a complete detailed bid ready within 4 days. We met at their office where samples of every item are available. We spent 2 hours going through the proposal. The pricing was $60,000 which is exactly what I had anticipated. I informed Rob that with that investment, I would be in a better position to sell the condo and upgrade to another property. We then spent time going through the bid removing items that were more personal and did not contribute to the value of the condo. I was planning on moving into the unit. Rob redid the proposal, resulting in reduction to 30,000. Major items like adding a wall oven requiring running a 220 were removed; downgrading from quartz to granite etc. Rob really helped in making decisions on how to add value to unit and still meet my objectives. Simple things like using carpet in the bedrooms rather than wood. He knew I was leaving town in a few days and reworked the entire bid. After meeting with my real estate agent, the decision was made to sell the unit "as is" and upgrade to a larger unit. I called Rob 3 times and left messages to let him know I would not be going through with the project. He and his great office staff had worked so well with me that I wanted to at least talk with him about why I wasn't going forward. No returned calls for a couple of days but a staff member finally called and said she was calling on behalf of Rob. I told her about my decision and she thanked me for the opportunity to be considered. I felt like Rob and I had established a good relationship and had decided that I would use them to do work on the new unit without getting bids from any other company. The offer on the new unit hadn't been accepted so I didn't want to have Rob spending time on scoping another project until I had closed. I never received a phone call or email from Total Home again. Personally, I was a bit hurt; Rob, his staff and I had invested a lot of time and energy in this process. Now that my move is in progress, I'm very focused on my rehab project. In the meantime, I had $3,000 worth of painting done on the condo Rob had bid on, along with thousands of dollars of repairs. I did not reach out to Total Home for this work. Personally, I felt the project was too small for them. Plus, I'm not sure if they are upset with me for not going forward with the project they bid. Bottom line, if you are really committed to completely going forward with your project, Total Home will provide the most professional, timely and enjoyable bidding/sales process. This evaluation is based on going through the bidding process of high rated Angie Lists contractor that service the Cocoa Beach area and had time to complete the project before April 2014. Total Home prices are not low, but they are very fair and well within normal pricing for quality work.