Recent Review: My wife and I are from Massachusetts and just recently purchased a home in Florida as a vacation/retirement home and are in the process of having it remodeled. The home is 2095 sq. feet that includes the garage. The big problem is that we are doing most of this from Massachusetts which makes it even more difficult. Originally we contacted Bayside Roofing to fix a leak that we had on the roof that was allowing water to get into our bathroom. At that time we dealt with the owner Patrick who was very professional and responsive. He gave us what we felt was a fare quote for the repair and talked to us about the condition of the whole roof and had indicated that we probably only had about a year left on the life of the roof. This didn?t come as a surprise to us as the same thing was reported in our home survey earlier this year when we bought the house. At the time we had decided to just repair that area and were talking with Bayside about scheduling that work, when our contractor brought two additional areas of possible roof leaks to our attention. At this point, we called Bayside back talked with Lori in the office who indicated that Patrick was on vacation, but told us she would get some right out to take a look at the two other areas. Later that day we got a call from Jeff who gave us a price for the additional repairs and once again talked to us about the condition of the roof. It was at this point when we decided to get a quote to replace the whole roof. We also contacted two additional roofers to get comparison quotes. Bayside wasn?t the cheapest or the most expensive, but they were the only ones that gave us two options, ?Good? and ?Better?. Plus they took the time to explain the options, the pros and cons of each and the different materials that were used in each. They went into detail on what they would be doing and outlined what was included in the price and they talked to us about the fact that once they got the roof stripped and if they found any additional problems that the price my go up. In our minds, they prepared us for what to expect out of the project. One of the other requests that we had was that they could schedule the work for when we were going to be down they next, which was in a week and half, because I wanted to be there while they were doing the work. They understood and were able to get us scheduled around our time frame. Needless to say, we went with Bayside, but the fun didn?t stop once we signed the work order and sent them our deposit. Again you need to remember that we are doing all of this from Massachusetts which makes everything a little harder. When it came time to pick our shingles and colors, Bayside gave us options and worked with us to determine what we wanted. As a matter of fact, Jeff spent a good hour or more with us on the phone talking about the different colors choices and there pros and cons and even sent us pictures of different colors so we got a good idea of what they really looked like, the ones on the internet did not do the colors any justice! The original schedule was for work to begin on a Thursday, but when the day came and no one showed up we started to get nervous, but we then got a call from Lori in the office to tell us that their team got tied up on a job the previous day and wouldn?t be out until Friday which was fine with us. The team showed up Friday morning and got right to work stripping the roof and fixing any problems. They were very good and made short work of the project and did everything they said they would. That included making sure that they cleaned up after they finished each day and leaving the house and property the way they found it. Once they were finished, and we got the final bill, we noticed that even though they had originally priced out 4 sheets of plywood, they only used 1 and took the other 3 off of the bill. To be honest, I would have never known if they had or had not used all of the plywood and think that it speaks to their honesty and fairness to their customers. All in all, we were very satisfied with every aspect of dealing with Bayside, Patrick, Lee and Lori where great to work with and we would recommend them to anyone who asks.