They did not do what they promised. The guy came out and talked me into getting the system two days after I was robed. He promised to drop off signs, but never did. He later sent someone else to install the service, who knew nothing about the previous situation and had no signs on his car, but I declined because they weren't able to do the first thing right. When I called to cancel, the rep said that I was "all over the place" when he came, which I found rude because even if I was I had just been robbed.