The workmanship was excellent. Can see a big difference after all the cleaning and resealing of the grout. Mike and Blake were friendly, responsive to questions and very professional. The mold isn't all gone from the shower but he tried! Mike will be contacting a tile guy who should be able to get rid of it. Overall I am very satisfied with OneRestore. The only negative I have is the appt. times. For the carpet cleaning, Blake did not arrive until 2 1/2 hours after the appointed time, although he did call several times to update me as to his timetable. That happened again when Mike came to clean the tile and grout. Again I was notified about the tardiness and he gave me options if I wanted to reschedule.These guys were very hard working and were truly interested in getting the job done correctly. I appreciated that and it was worth my time.