Recent Review: Our pool pump started running extremely loud, a tell tale sign that it was going out. The tech came out and agreed. He had to order the new pump. It took a little longer this time to get the replacement pump (a week) but in February it didn't matter. They replaced it and we have had no problems since then. We have used ORHP since 2011 when our realtor included it for the first year when buying our house. We have resigned with them every year since then. I have read all the other reviews and like the other Member who gave them an A, I dont understand how we can have such different experiences. I have called them at least 8 times with issues (ie., upstairs toilet, pool pump, complete pool chlorination replacement, garbage disposal) and have never had a problem with responsiveness, approvals or service. I wish I could buy a service contract for a rental home that we own but you can only sign on when you purchase or sell your house.