Our home needed a new roof as the old shingle roof had seen better days. We decided to go with a more expensive metal roof and we are Super Satisfied with our choice to use Roof Smart. From our first meeting with our sales Rep Matt, our experience was nothing short of incredible. Like many people, we had a horrible re-roofing experience in the past with damage and the amount of debris, nails, and garbage that was left around our property when we lived in New England. I shared this horror story with Matt and he assured me his crews would leave our home looking like they were never here. Matt kept his word! His crews were amazing. The tear-off is a messy job and we were nervous once this part of the project began. But Roof Smart tarped everything and then raked up, picked up, and swept up after this part of the process was complete. (They even went around our property and hand picked up any small debris and used a giant magnet to retrieve any nails that had fallen into the yard/gardens.) We knew we were in good hands from this point on. The entire process was seamless. The office staff would contact us on a regular basis to keep scheduled work on the project moving along. We just can't say enough good things about everyone at Roof Smart. From the front office staff, to our rep Matt, the tear-off crew, the soffit crew, metal roof crew, gutter crew..ALL of them were just a joy to work with. I think what stands out the most is the way we were treated by Roof Smart. You don't expect great customer service these days and Roof Smart made us feel as if we were their only customer and that our property was their property. Yes! We HIGHLY recommend this company. You won't regret it!