Dowling Park Interior Trim Installation

When he came to give the estimate, he listened to us explain what we wanted and he made suggestions on how to get the look we wanted. When he arrived to do the work he was on time.  He got right to work and ran until he was done.  His work looks very good, some of the best interior trim we've seen.  He makes sure that doors don't have too much reveal.  He did a great job and he cleaned his mess before he left.

Mike showed up on time with a helper...measured the job ..gave an estimate on materials...we gave him ok and money to purchase materials..later that day he came back and started work on the job...next day hung drywall and finished..next day second coat on drywall and hung doors...final day...installed trim and primed...looks great...good experience...would recommend mike to others...good job..fast..and fair price...here in the fl. keys it is hard to find a good workrer at a fair price

First of all he showed up when he said he would!!!! New concept in the Florida Keys!!!!Well groomed, well spoken, polite, good sense of humor. He worked with us to determine exactly what we wanted done, made suggestions for better plans or that would save us money. Wrote estimate at no charge. Coordinated all schedules with us, purchased supplies and delivered o r had them delivered to us. Marshall went about the work without sparing a moment. He charges by the hour and we really got our money's worth, this guy does not mess around. He showed up.......started work......and kept going. He wanted complete satisfaction from us with his work before he would take final payment. Can you believe it? The quality of his work is excellent! What a joy to find someone honest and hard working in the Florida Keys!!!!

When it came time to actually start installing drywall they referred us to a local drywall company, CMD. The drywall company was terrible, delayed the project for months with lame excuses, and the very very small amount of work they attempted was poorly installed. Reliable Handyman was supportive during this ordeal and tried to convince the drywall company to get the work done in a timely manner. We eventually fired the drywall company and hired a great drywall company – Orange Park Drywall. When it came time for Reliable Handyman to paint and re-install the trim, the nightmare returned. They do not write anything down. So when it comes time to do the work they can’t remember the details. They absolutely do not know how to paint. I know that seems hard to believe. I thought anyone could paint. Reliable Handyman cannot. Their bad painting was the hardest part to fix. To their credit, they did attempt to fix the problem, but were not capable and abandoned the project without notice. We hired Affordable Painting from Jacksonville and they did a good job. I think Reliable Handyman is probably a good man at heart, but when confronted about the bad installation of the trim he didn’t tell the truth. Maybe he didn’t know the truth because his workers didn’t tell him. He admitted it was installed incorrectly but said it was labeled incorrectly. When reworking his mistakes I found proof that he was not telling the truth. It was not labeled incorrectly. I call that dishonest.

I met Mr. Lanier at Lowe's and he was on time, but informed me that another job has run over and he would not be able to start my project until Monday 10/15.  Cost of supplies came to just over $500.00 and then I spent $230.00 for 5 gallons of paint.  The crew was supposed to show around 7:30 Monday morning and did not show until about 9am.  It was a two person crew and no Mr. Lanier.  On Monday they accomplished painting the foyer and stairwell.  I spoke with the lead guy and asked if they did two coat and was told yes.  I spoke with Mr. Lanier on the phone and explained that the paint looked horrible and you could see all the roller marks going in every direction.  He spoke with his lead guy on the phone and the lead guy told Mr. Lanier they still needed to do a second coat.  Tuesday the same two guys showed up at about 8:30 in the morning and they "fixed" the paint, framed in the hole for the doors, hung the doors, and hung the sheet rock.  They tried to just patch the paint instead of applying a second coat, and I spoke to the lead guy regarding the sheet rock because it was sticking out quite a bit from the existing wall.  I was assured that this would be fixed with mudding.  I again spoke with Mr. Lanier on the phone and explained my concerns, he assured me as well that the job would be done to my satisfaction and asked for 1/2 the money due so that he could pay his guys and I wrote a check for $1500.00.  Wednesday the same two guys showed up around the same time as usual.  On this day they leveled the doors, hung the trim, and installed the baseboards.  They were also supposed to paint the foyer again from floor to ceiling.  The door was fine, the trim around the door was crooked and had to be pointed out to them which they fixed the following day, one of the baseboards installed was so obviously crooked and I was told why it was that way and that it couldn't be fixed, and they painted with the new batch of paint starting about a foot from the ceiling line so that there is a slight color difference that can be seen.  There was also a VERY noticeable seam all around where they mudded the sheet rock.  This was communicated to Mr. Lanier and the workers.  Thursday, Friday, and Saturday were spent with the same two guys mudding, sanding, painting over and over trying to get the seams not to show.  On Saturday afternoon I returned from the store and the guys were waiting on me for final payment.  Upon inspection, the crooked baseboard wasn't fixed, the wall wasn't fixed, the trim was only primed, and no paint on the trim.  I called Mr. Lanier (who was out of town) and asked him to come over on Monday before I would write the final check.  Mr. Lanier said no problem and he would meet me Monday morning.  After the guys left, I noticed a voice mail from Mr. Lanier who thought he was leaving a message on his Leads phone stating for them to get the h**l out of there and that he would deal with me on Monday and that he was p***ed.  On Monday morning, Mr. Lanier showed up on time and looked at the work.  He was very appologetic to me and stated he was upset with his guys.  He assured me this could be fixed and then mentioned the two workers.  I told him that they had enough time to fix it and they weren't able to get the job done and that I did not have faith they could do it.  He said "no,no, I will do this, I will fix this. Six hours, and I am sure you will be happy".  He explained that he had to go do an emergency job and would be back in an hour.  He then said that I could leave a check with my mother who was staying at my house because I could not be there.  I said no because I wanted to see the work for myself and he tried again to tell me how happy I would be and that I could just leave a check.  I again told him I would not leave a check.  He gave instructions to the two workers and left for his emergency.  I checked in with my mother throughout the day and Mr. Lanier had not returned.  When I got home in the evening, the workers were gone and Mr. Lanier had never showed.  The baseboard was still crooked, the trim still was not painted, and the wall looked worse than when I left that morning.  I called Mr. Lanier and asked why he lied to me when he said that HE was going to fix this and he told me that Monday was a busy estimates day for him.  I told him what had been done, or rather not done and he once again went into his BS about how he could fix this and he has all the faith in his lead guy and that they are waiting for the new mud to dry...blah, blah, blah.  He is all talk and no action.  I told him to not have his guys return and that if he wanted his final payment, he would need to take me to court.  He then claimed that I have not given him a chance to fix the problem and that he will take me to court and put a lien on my house.  I will mention also that his guys did not tarp the openings before sanding so now my house is covered in dust and both my AC units have to be cleaned because the coils are caked in dust.  What a nightmare...this guy isn't qualified to change the toilet paper in my house.  Do yourself a favor and stay away unless you like drama and poor quality of work.  I wish there was a lower rating than F.