Cross Creek Grout Cleaner

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Reviews
OneRestore
Recent Review: Really cleaned up the grout lines

Reviews in Cross Creek to Grout Cleaner

DOneRestore
The light grey grout looked wonderful.  Problem was, the solution leached into my wood floors in my living room and stained my light colored wood floors up and down the seams and soaked the boards.  At our request came back a week later and took pictures and tried to "fix/clean" the wood but it didn't help.  I still had some wood from when the floors were put down but the technician said there wasn't enough wood to fix the area.  So now my foyer opens up into about 8 sq. feet of unsightly stained wood.   We called a couple of weeks later and left a message to see if they were going to do anything.  They didn't call back.   I'm not exactly sure about the date and price but it was almost a year ago. Kind of weird that their truck says that they can restore water damage.
- Diane S....
AOneRestore
The workmanship was excellent. Can see a big difference after all the cleaning and resealing of the grout. Mike and Blake were friendly, responsive to questions and very professional. The mold isn't all gone from the shower but he tried! Mike will be contacting a tile guy who should be able to get rid of it. Overall I am very satisfied with OneRestore. The only negative I have is the appt. times. For the carpet cleaning, Blake did not arrive until 2 1/2 hours after the appointed time, although he did call several times to update me as to his timetable. That happened again when Mike came to clean the tile and grout. Again I was notified about the tardiness and he gave me options if I wanted to reschedule.These guys were very hard working and were truly interested in getting the job done correctly. I appreciated that and it was worth my time.
- Sarah M....