They were very prompt in their response to my call, came out, gave me a very fair quote and showed up to install my new unit immediately. The two young men that installed my unit, Jeremy and Joseph, were very courteous, polite and respectful. They did a great job of making sure I understood how my new thermostat worked, explained the warranty thoroughly and did a great job over-all. They were so careful in keeping their work area neat and clean and would not even walk in my house without their shoe covers on to make sure they didn't track up my floors. When they left you could not see any evidence that a major job had been done here that day. I would highly recommend Woodall's and certainly these two wonderful young men to anyone. After the issues I had dealt with from another company, it was wonderful to do business with someone I knew I could trust. It is hot in Southeast Alabama, but I am cool and comfortable and feel good knowing that the company I chose to do business with will be there should I ever need them. Once more, hats off to Jeremy and Joseph for being such dedicated young men taking so much pride in their work. That's seems to be hard to find these days.