Recent Review: My husband and I bought a home with a pool that had brand new Diamond Brite and tiles, but a dated knockdown deck. The deck was also only about 2 feet in perimeter. There was absolutely no space for patio furniture like lounge chairs. We decided the week before Easter to have the deck remodeled. We called and scheduled estimates for everyday the following week. After nearly 10 different estimates, we settled on Ross Services. Not only was their price the lowest, but Brandon (our representative from Ross Services) seemed the most knowledgeable of all the representatives we met with. He understood our vision, and had suggestions that we had never thought of that in the end made our pool deck look more spectacular than we had envisioned. At the end of our initial meeting with Brandon, I asked him if we could have the work done before May 7th (in time for my 40th birthday party). I expected no for an answer since most of the other companies had already said that this was not possible. Brandon's response was that it would be done way before that! About a week later, we signed the contract with Brandon. He put everything in the contract we asked him too, even items that typically would not go into a pool remodeling contract (my husband is overly cautious about these things). We signed the contract on March 29, 2016. Brandon said the work would begin on April 11th. The following Sunday night, Brandon contacted us and asked if they could start the next day!! One week early!!! Of course we said yes! The next day our tile arrived and the work started a day later on Tuesday. On Monday night, we called Brandon and asked him if we could add 2 feet to our deck extension even though our tiles had been delivered. We thought maybe it would be too late, but he told us it was not going to be a problem! When I arrived home from work at 5pm on Tuesday, our deck was nearly complete!! By Thursday the deck was completely finished, they began draining the pool. On Friday they acid washed our pool to make it nice and clean for us, and we started to refill it. On Saturday morning (April 9th), we woke up to a full beautiful pool and deck! Ross Services crew was beyond fast!! Less than a week for my pool to get a new makeover!! The crew was punctual and efficient. The came around 8am and left at sunset. They left our yard clean and well put together everyday. During the course of the week, we messaged Brandon with many different questions about the process. He always got back to us right away! Brandon made sure that our pool deck came out exactly the way we wanted it too, and that we were 100% satisfied! We have already recommended Ross Services to a friend that wants a pool built, and we plan to use them again in the future to remodel our driveway.