Recent Review: Beautiful product, good prices. Only issue was a delay in shipping of several weeks due to inventory. This delay caused issues with scheduling on a whole-house renovation and it would have been quite useful to know about upfront, rather than having to call them repeatedly for updates. When the flooring finally arrived, weeks late, it was beautiful and in very good shape. I would use them again, but I would order much earlier than needed to allow for any delays.
Recent Review: Service went wonderful! They were on time, professional, and they made us feel good about the task they were performing. They informed us on the job they performed and made sure we comfortable with their work. They were also very careful with not damaging our appliances that had to be moved during install. They started early in the morning and finished sometime mid afternoon even cleaning up after themselves. I was very pleased with their work and the floors turned out great.
Recent Review: This is the second time we have used Carpet Connections, the first was to purchase carpet to be installed. Chuck our salesman was very knowledgeable and helpful. The installation was perfect, they cleaned up all the mess and helped move furniture back including putting our bed back together. The second time was just this past week when we had new hardwood flooring put in. We worked with Chuck again and also had the same installers, again everything was perfect. We will soon be using them again for new tile in our kitchen, I know we will have the same service as we have had in the past. I will only use Carpet Connections from now on.
Recent Review: Worked with us to provide information in the format needed to get correct insurance reimbursement. They were flexible with us on scheduling the work when it would be convienent for us. They were reliable, punctual, courteous, and professional while doing the work. They left the work area clean when they were done. The started on time, and finished the job on time. They were terrific and pleasant to work with during all phases of the job from getting the estimate to completion. The floors are beautiful.
Recent Review: This service was absolutely excellent. I have recieved many compliments from people on my flooring and they wanted to know who did it. It has been over 6 months and the floor still looks great. It was done in a timely manner. They were very clean during installation and did not make a mess in my home. They were also punctual.
Recent Review: John is absolutely amazing. He arrived on time, worked quickly & efficiently, cleaned up each day and actually finished ahead of time. The floors look beautiful, a real professional job. I will be seeking his services for other jobs we need done.
This service was absolutely excellent. I have recieved many compliments from people on my flooring and they wanted to know who did it. It has been over 6 months and the floor still looks great. It was done in a timely manner. They were very clean during installation and did not make a mess in my home. They were also punctual.
- Olga S....
AAncient City Wood and Laminates Inc
I'm impressed! These guys showed up on time, came every day (Even came Sunday) until my home was complete. I am particularly picky and the quality was exceptional. If there is a flaw in any of their work, I can't find it. Refreshing experience with a contractor. I will definitely be calling them in the future.
- Tracy G....
ATracy Roberts Handyman Service LLC
Ours was a unique situation in that we were not on site. I spoke with Tracy on the phone throughout the process. Tracy took care of us! We discussed ideas; settled on price, products, and got through a few snags along the way; easily over the phone. We are really happy with the outcome. The installer for our job was Will and he was very professional and pleasant. We spoke a few times on the phone and he did what he said he was going to do and didn't hesitate to go beyond. The job was done in two days as promised. Great customer service, I can't wait to see the new flooring myself. I did have a few people check in out and they all told me it was done very well. Thanks guys!
- Nick R....
AThe Happy Ending Handyman & Flooring
The job went exceptional well. The quality of the workmanship was excellent. Jason was very prompt in responding to my request and doing the job. The job was completed in a timely manner. The entire crew was very professional and knowledgeable of their jobs. Before they finished they had become like family. I WUOLD HIGHLY RECOMMEND THEIR SERVICES TO ANYONE.
- Linda L....
ACustom Flooring & Handyman
John is absolutely amazing. He arrived on time, worked quickly & efficiently, cleaned up each day and actually finished ahead of time. The floors look beautiful, a real professional job. I will be seeking his services for other jobs we need done.
- Charmaine H....
FSouthern Flooring And Trim Llc
Initially, Ben was hired to remove laminate flooring and replace it withTravetine tile. However, when he discovered the concrete underneath was already scored and sealed he suggested it would be cheaper to to simply stain and reseal the floors The cost, $10,000. In addition, for another $4500 he would clean the empty house so it would "look like new". We moved into the house on Oct 3 and found the stain was poorly done and so was the cleaning. Worse yet, the floors were not sealed. He argued that he had sealed them twice?until we called someone in the business to look at them who told us unequivocally that the floors had not even been sealed once. Only then did Ben agree to return and seal the them. It is two months now and he still has not returned. He keeps giving us dates that he will do it and then does not show up?It is obvious he has no intention of fixing the problem. Meanwhile we suffer from brown dust that the unsealed floors produce. We have reported him to the Better Business Bureau and intend suing him.
- Phyllis T....
FUS INSTALLATION GROUP INC
The job was poorly done. The floor was not properly sealed to prevent water from seeping in, and now the entire floor has to be replaced. US Installation Group sent a workman a week and a half ago who removed most of the flooring, so now we are walking on bare concrete. This was done with the promise that in three to four days, we would schedule a day and time for the replacement floor to be installed. We have not been contacted. My wife and I have left messages with no return calls made. I feel we have been deliberately lied to, at worst, or are the victims of a terrible inept company, at best. Either way, I would never do business with this company again. I will hold them to the warranty in order to get my floor replaced, but with their inefficiency and poor business practices, I will no doubt have to go to great lengths, perhaps legal ones, to see it done. DO NOT use this provider.
- Mike C....
AJASON ELLIOTT'S FLOORING
They were on time, neat and clean in the work; thorough; had an excellent customer service attitude; took the time to do the finishing touches that distinguishes a good contractor from a mediocre one.
- Deb B....
The contractor's name was Mario. The work looks gorgeous. We had to wait till the electricians finished their work with a step-in tub. I love the work they did. They are fabulous people. It's wonderful.
- Glenda S....
AFlorida Dust-Free Tile Removal
Everything went smooth from initial estimate to final clean up. Everyone was clean, punctual, professional and seemed to sincerely care that I was happy with their work. I can strongly recommend this company. In fact, they will be who I hire when I am ready to remove all of the tile in the master bath when I remodel it. They really were dust-free. I had zero cleanup to do after they left. Great job!