One of our toilets stopped working and my husband tried to fix it. He wasn't able to get it working, and then he went out of town for several weeks. I called 4 Towns Plumbing and they came to my house that afternoon. The plumber tried to repair the toilet, and then tried to install a new one we had, but that proved to be the wrong rough in size. He explained everything to me, told me what to look for, and said he'd be back as soon as I bought a new toilet. Two days later my new toilet was in and everyone was happy. The price was much lower than we expected, the work was fantastic, and the customer service was excellent. I would not hesitate to use this company again, and would definitely recommend them to any one.