My pool electrical subpanel needed to be upgraded to provide 240v power to a new pool pump. Hawkins scheduled a no-cost estimate/evaluation within a time period of my choice. The Hawkins tech arrived on time and gave me a cost estimate for a complete “pool panel package.” When I hesitated at the cost he called his office and was able to knock 15% off the cost. I told him to proceed and he immediately started the project. He left to get supplies and a helper. He returned within an hour and completed the work in less than 3 hours. They replaced my entire outdoor circuit from the main panel in my garage to my pool equipment site. They installed a new main panel breaker (and rearranged other breakers to a more logical order), installed conduit from my main panel, through my attic, out the side of my house and down to the new panel site. They ran commercial grade wires, removed my old subpanel, timer box and light transformer and replaced them all with one integrated pool panel. They provided efficient and timely response, an accurate estimate, and quality work as promised. When complete the job appeared to be well done and looked highly professional. My pool panel electrical subsystem now provides the power I need while meeting code requirements. My only complaint is they did not re-install a GFCI breaker for my outdoor kitchen, which runs from my pool subpanel. The tech said he could not re-install my old GFCI breaker because it was not compatible with the new panel (would not fit). He didn’t install a new compatible GFCI breaker because he didn’t have one on the truck. When asked if using a non-GFCI breaker met code he admitted it did not, but then he explained what I could do to bring it up to code. So I bought a GFCI breaker from Home Depot and installed it myself. Install was quick and easy (about 5 minutes) but it cost me about $40. After doing such a great job, I found it somewhat disappointing Hawkins left me with that issue to solve. I suspect if I had pressed him he would have come back later to install the GFCI. In his defense, that detail had not been specifically discussed before I agreed to the work, so he may not have felt obligated to re-install a GFCI. Bottom-line, I was happy with the response and overall professionalism of Hawkins and would use them again for electrical work. But I will be very specific about what I expect as a finished project.