Authentic Hardwood Flooring was the sub-contractor for the hardwood flooring and stair installation on a remodel project we recently completed. We were assured by our contractor (Van Selow Design Build) and by Gordon that his company had the necessary skills to install not only flooring, but also the hardwood on the stair treads, nosing, and risers in our master bedroom. Unfortunately, this was not the case at all, and we had to locate and pay another contractor to tear out the work and redo our stairs. As the accompanying photos reveal, the installer did a very poor job on our stairs. See the photos that show poor cuts on the nose, risers and treads. There are gaps between the flooring on the treads and the nose. The nose sits higher than the treads creating an area that is easily damaged through normal use, and creates an uneven and unattractive stair surface. Materials were apparently cut with a dull blade which damaged the edges of the hardwood. On one of the landings the nose was not attached properly and was loose almost the entire length across the width of the landing. This created a dangerous condition since this area is constantly walked on while using the stairs. A butt joint was made on one of the corner risers where a 45 degree angle had agreed to be done. The installer also ran short on material and we were told this would take additional time to re-order and come back to re-install. We were so distraught and upset with the job that we had to refuse to allow them back into our home. For some reason, Gordon never arrived on the day of the installation to check up on his installer or to follow through with any type of inspection. Of course, we informed our contractor (Van Selow Design Build), and also called Gordon to express our disappointment, yet he never returned our call. To top it off, no apologies were ever offered. They made us feel like we had expected too much, but as you can see from the photos; this is definitely not the case at all. Needless to say, we were extremely disappointed and cannot recommend this company.