Allandale Concrete Countertop Installation

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Angie's List : Local Reviews : Countertops : FL : Allandale : Allandale Countertops : Allandale Install Concrete Countertops
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6
Reviews
Total Home Enterprises
Recent Review: Initially the overall work went well once the work began. Chad Barnes was the foreman in charge of the actual work and was very courteous while working. Once the cabinets were refaced and the counter tops installed there were obvious mistakes that needed to be corrected. The countertop had a split in it and because it was one piece, a new one would have to be reordered and replaced. The caulking all around was uneven and very messy looking and it was agreed would also need to be redone. There were a couple of places where the facing was loose and glue was used very sloppily. One of the doors had a knick on it and was reordered as well as some of the nail gun holes were not filled. One corner of the countertop was left with a very sharp edge that ripped a brand new blouse of mine and needs to be replaced. Because we have a lifetime guarantee on the cabinets and a 5 year guarantee on the countertop I believed Chad when he said that as soon as the replacement top was in (in about a week) he would return to correct all of the mistakes. He lead me to believe that his men (helpers) would not be able to be paid until our job was paid for,so in my lack of judgment I paid and thus the saga begins. Calls to Chad went unanswered except for the occasional excuse call as to why he would not be able to make it. A week turned to a month and so on, I finally notified Ron Catti(owner\operator) and to his credit he did come out and take pictures and was puzzled as to the messy work, because Chad was "one of the best in the business." To his discredit he promised that the work would be corrected and done in a timely manner. Well the check was cashed in June and I am still waiting for Mr. Catti (Total Home Ent) to come and correct the mistakes. Initially I did place a restriction on them that I (not my husband) needed to be present which would have limited time restraints, but then opened it up to anytime and still have not had any further response.

Reviews in Allandale for Countertop Installation

DTotal Home Enterprises
Initially the overall work went well once the work began. Chad Barnes was the foreman in charge of the actual work and was very courteous while working. Once the cabinets were refaced and the counter tops installed there were obvious mistakes that needed to be corrected. The countertop had a split in it and because it was one piece, a new one would have to be reordered and replaced. The caulking all around was uneven and very messy looking and it was agreed would also need to be redone. There were a couple of places where the facing was loose and glue was used very sloppily. One of the doors had a knick on it and was reordered as well as some of the nail gun holes were not filled. One corner of the countertop was left with a very sharp edge that ripped a brand new blouse of mine and needs to be replaced. Because we have a lifetime guarantee on the cabinets and a 5 year guarantee on the countertop I believed Chad when he said that as soon as the replacement top was in (in about a week) he would return to correct all of the mistakes. He lead me to believe that his men (helpers) would not be able to be paid until our job was paid for,so in my lack of judgment I paid and thus the saga begins. Calls to Chad went unanswered except for the occasional excuse call as to why he would not be able to make it. A week turned to a month and so on, I finally notified Ron Catti(owner\operator) and to his credit he did come out and take pictures and was puzzled as to the messy work, because Chad was "one of the best in the business." To his discredit he promised that the work would be corrected and done in a timely manner. Well the check was cashed in June and I am still waiting for Mr. Catti (Total Home Ent) to come and correct the mistakes. Initially I did place a restriction on them that I (not my husband) needed to be present which would have limited time restraints, but then opened it up to anytime and still have not had any further response.
- Cecelia T....