We FIRED him! According to the Insurance Company he accepted their estimates yet was charging us several thousand more. We negotiated with Patrick to get the rate down by us offering to do a lot of the work ourselves. The insurance company gave us a little over $16,000 for the estimate which included, vinyl flooring, kitchen cabinets and counter tops. Patrick's estimate came in close to $20,000 but did not include the flooring, kitchen cabinets or counter tops. We paid him a $3,000 deposit to start the work. He took short cuts on a lot of the work he did. He did not remove the paneling in the laundry room and pantry and just placed the new paneling over it. (See attached photo) We had to tear it all down and once we removed the original paneling found mold growing behind it. We had to treat the mold then put up new paneling. When they were replacing the sub flooring, I discovered mold on the insulation, and his employees were getting ready to just cover it up. They started laying our Cortex flooring and I discovered they had not put down the layer of Luan which the insurance company covered. (see attached photo) We had them take up what they had done lay the Luan then lay the flooring. In laying the flooring, they messed up all the door frames so we had to replace them, they did not cut the bottom of the door frames and slide the flooring under them leaving gaps at each corner of the frames, (see attached picture) They ran several of the same pattern pieces together even after I specifically asked if the new how to lay the flooring and stagger the pattern. The flooring was not installed correctly so we had to pull it all up and redo it. He was supposed to remove our sliding glass door and put the flooring under it, instead they just butted it up to it. The dry wall work was terrible. It was all bubbled and at that point we fired him. He asked me to give him a chance to make the corrections and I said absolutely not. I asked for a refund and he refused, then had the audacity to send my an additional bill for over $2,000. We ended up having to do most of the work ourselves because we did not have the money to hire someone else to finish what he was supposed to do. I have since shown pictures of his work to several contractors who all said the same thing, "It's contractors like him that give us good contractors a bad name". One of the contractors felt so bad for us that he offered to let us use one of his employees to redo the dry wall work at a very minimal price with no profit going to the contractor. I have attached pictures showing the mold on the insulation they were just going to cover up, where you can see the grey paneling they were putting over the existing paneling which was to be removed, (also in this picture you can see where they had started laying the flooring of over the pressed wood), a picture of the mold behind the paneling on the wood and the pipes, the flooring being relayed over the Luan, a picture of my husband working on the reinstall after we pulled the flooring up, a picture showing the pattern on the floor side by side, a picture of the damaged trim, a picture showing all the trim we removed and a picture of the drywall work.