Jack contacted me on a Saturday within 12 hrs of my message. He promptly showed up at my home, measured up and even called the manufacturer of my flooring to gain extra insight. He matched the original Home Depot install price. Overall however, I think I got a significantly better end result then if I'd used them. His crew were prompt, super polite, worked non stop, left not a speck of dust and did an excellent, top quality and highly impressive install.